You may need to run the following from a terminal: sudo apt-get install -f sudo apt-get clean sudo apt-get update
Then re-install the package or updates. If that does not resolve your issue, please mark the bug as "Confirmed" ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1685396 Title: package linux-image-4.8.0-46-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1 Status in linux package in Ubuntu: Incomplete Bug description: Total Newbie here , not sure how to repair my update file Thx Laguna ProblemType: Package DistroRelease: Ubuntu 16.10 Package: linux-image-4.8.0-46-generic (not installed) ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic i686 AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.8.0-22-generic. ApportVersion: 2.20.3-0ubuntu8.2 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: laguna 1311 F.... pulseaudio Card0.Amixer.info: Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with CS4299 at irq 10' Mixer name : 'Cirrus Logic CS4299 rev 4' Components : 'AC97a:43525934' Controls : 37 Simple ctrls : 22 Date: Fri Apr 21 20:07:01 2017 DpkgHistoryLog: Start-Date: 2017-04-21 20:06:58 Commandline: apt-get -f install Requested-By: laguna (1000) Install: linux-headers-4.8.0-46-generic:i386 (4.8.0-46.49, automatic), linux-headers-4.8.0-46:i386 (4.8.0-46.49, automatic), linux-image-4.8.0-37-generic:i386 (4.8.0-37.39, automatic), linux-image-4.8.0-46-generic:i386 (4.8.0-46.49, automatic), linux-image-extra-4.8.0-46-generic:i386 (4.8.0-46.49, automatic) Upgrade: linux-headers-generic:i386 (4.8.0.37.46, 4.8.0.46.58), linux-image-generic:i386 (4.8.0.37.46, 4.8.0.46.58), linux-generic:i386 (4.8.0.37.46, 4.8.0.46.58) DpkgTerminalLog: Preparing to unpack .../0-linux-image-4.8.0-46-generic_4.8.0-46.49_i386.deb ... This kernel does not support a non-PAE CPU. dpkg: error processing archive /tmp/apt-dpkg-install-1BVwgk/0-linux-image-4.8.0-46-generic_4.8.0-46.49_i386.deb (--unpack): subprocess new pre-installation script returned error exit status 1 DuplicateSignature: package:linux-image-4.8.0-46-generic:(not installed) Preparing to unpack .../0-linux-image-4.8.0-46-generic_4.8.0-46.49_i386.deb ... This kernel does not support a non-PAE CPU. dpkg: error processing archive /tmp/apt-dpkg-install-1BVwgk/0-linux-image-4.8.0-46-generic_4.8.0-46.49_i386.deb (--unpack): subprocess new pre-installation script returned error exit status 1 ErrorMessage: subprocess new pre-installation script returned error exit status 1 HibernationDevice: RESUME=UUID=b23d1ed1-16c5-4627-a27b-ed406bbe27f9 InstallationDate: Installed on 2017-01-27 (84 days ago) InstallationMedia: Lubuntu 16.10 "Yakkety Yak" - Release i386 (20161012.1) Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: Acer TravelMate C300 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic root=UUID=abb37240-7e72-475d-9608-03d7666d948a ro acpi=off quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu11 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux Title: package linux-image-4.8.0-46-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/09/04 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: V1.08 dmi.board.name: TravelMate C300 dmi.board.vendor: Acer dmi.board.version: Rev.A dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.08:bd07/09/04:svnAcer:pnTravelMateC300:pvr-1:rvnAcer:rnTravelMateC300:rvrRev.A:cvnAcer:ct1:cvrN/A: dmi.product.name: TravelMate C300 dmi.product.version: -1 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1685396/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp