Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.10 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.10-rc6 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1660027 Title: Kernel Problem: Incorrectly detected the touchpad in Acer Aspire E5-574 Status in linux package in Ubuntu: Incomplete Bug description: I have a Acer Aspire E5-574-592s and my touchpad is not working with Ubuntu 16.04. I followed this procedure: https://wiki.ubuntu.com/DebuggingTouchpadDetection#generalinfo Section: "In case your Touchpad doesn't work at all (No response from the Touchpad)" I checked by connecting an external mouse to see if that works or not. And it worked. So I followed the step 2: If yes, execute at a terminal: --- ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: marceloimg93 1955 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=090ef119-2cc9-4437-8d56-9109538b6799 InstallationDate: Installed on 2017-01-22 (5 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 04f2:b520 Chicony Electronics Co., Ltd Bus 001 Device 006: ID 062a:363e Creative Labs Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Acer Aspire E5-574 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-59-generic root=UUID=4d601ad2-59cb-4f63-ae44-01e4a798e04a ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-59.80-generic 4.4.35 RelatedPackageVersions: linux-restricted-modules-4.4.0-59-generic N/A linux-backports-modules-4.4.0-59-generic N/A linux-firmware 1.157.6 Tags: xenial Uname: Linux 4.4.0-59-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/27/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.10 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Zoro_SL dmi.board.vendor: Acer dmi.board.version: V1.10 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.10:bd11/27/2015:svnAcer:pnAspireE5-574:pvrV1.10:rvnAcer:rnZoro_SL:rvrV1.10:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-574 dmi.product.version: V1.10 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1660027/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
