[ 2.508141] ath10k_pci 0000:09:00.0: Direct firmware load for ath10k/cal-pci-0000:09:00.0.bin failed with error -2 [ 2.508370] ath10k_pci 0000:09:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2 [ 2.508371] ath10k_pci 0000:09:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
Ubuntu 16.04.1 and Ubuntu 16.10 (Both 64-bit) Linux Firmware tested was linux-firmware_1.157_all & linux-firmware_1.161_all Note that the Wireless card does connect to 2.4Ghz and 5Ghz BUT it fails to load randomly or simply drops connection every so often. The dropping of connection happens once every week or two, but the randomly loading is about 1 in 5 every time I reboot or cold boot. The motherboard is the Asus Alpha Hero: https://www.asus.com/us/Motherboards/ROG-MAXIMUS-VIII-HERO-ALPHA/ The PCI Information is: 09:00.0 Network controller [0280]: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter [168c:003e] (rev 32) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1520343 Title: Qualcomm Atheros wireless card [168c:003e] (rev 32) not supported Status in linux-firmware package in Ubuntu: Confirmed Bug description: --------------------------------------------------------------- STATUS 2016-03-17: ========== WARNING: You need at least kernel 4.5.0 for the following new fix to work, else refer to the old method described in post #22 ========== The support for this card has now been merged to https://github.com/kvalo/ath10k-firmware. The repository now contains the required board.bin, board-2.bin and firmware-4.bin files for the card to initialize and connect to a bgn-access point (5GHz (ac- protocol) is still untested, feel free to modify this if you can confirm it works). Here are the new commands to get you online: sudo mkdir -p /lib/firmware/ath10k/QCA6174/hw3.0/ sudo rm /lib/firmware/ath10k/QCA6174/hw3.0/* 2> /dev/null sudo wget -O /lib/firmware/ath10k/QCA6174/hw3.0/board.bin https://github.com/kvalo/ath10k- firmware/blob/master/QCA6174/hw3.0/board.bin?raw=true sudo wget -O /lib/firmware/ath10k/QCA6174/hw3.0/board-2.bin https://github.com/kvalo/ath10k- firmware/blob/master/QCA6174/hw3.0/board-2.bin?raw=true sudo wget -O /lib/firmware/ath10k/QCA6174/hw3.0/firmware-4.bin https://github.com/kvalo/ath10k- firmware/blob/master/QCA6174/hw3.0/firmware-4.bin_WLAN.RM.2.0-00180-QCARMSWPZ-1?raw=true Reboot or reload the ath10k_pci module and you should be able to connect! --------------------------------------------------------------- STATUS 2015-12-22: Currently there is a fix for this problem in post #22 (originally post #19, but reposted due to command typos!) which seems to have fixed the issue for many. This bug is unique to revision 32 of the card [168c:003e], fixes for older revisions don't seem to work. There are a couple of issues regarding the fix for some people (not all): 1. Wireless works, but network throughput stops some time after connecting to access point 2. Bluetooth communications take a noticeable performance hit when transferring something over WiFi --------------------------------------------------------------- Original description: I have recently installed Ubuntu 15.10 (64-bit) alongside Windows 10 on an Acer Aspire VN7-792G-76ZH and discovered, that the Qualcomm wireless card doesn't work in it or 16.04. The card has the device id 168c:003e as many other cards, for example the Qualcomm Atheros Killer (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1383184), but it has a newer revision number (32) and the suggested fixes work only partially and the wireless is unusable. The computer has just been released this summer and is Intel Skylake -based. I've tried the patch from bug 1383184, which has a fix for the card revision 20: Make the directory /lib/firmware/ath10k/QCA6174/hw3.0/ and put in the patch files: board.bin firmware-4.bin notice_ath10k_firmware-4.txt ath10k_pci succeeds in loading the firmware, but it seems that the firmware is not working correctly: dmesg | grep ath [ 5.452683] ath10k_pci 0000:07:00.0: pci irq msi-x interrupts 8 irq_mode 0 reset_mode 0 [ 5.678420] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/cal-pci-0000:07:00.0.bin failed with error -2 [ 5.678773] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/board-pci-168c:003e:11ad:0807.bin failed with error -2 [ 5.678781] ath10k_pci 0000:07:00.0: failed to load spec board file, falling back to generic: -2 [ 5.679445] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2 [ 5.679453] ath10k_pci 0000:07:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2 [ 7.802316] ath10k_pci 0000:07:00.0: qca6174 hw3.2 (0x05030000, 0x00340aff, 168c:003e:11ad:0807 fallback) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 api 4 htt 3.26 wmi 4 cal otp max_sta 32 [ 7.802329] ath10k_pci 0000:07:00.0: debug 0 debugfs 1 tracing 1 dfs 0 testmode 0 [ 8.200607] ath: EEPROM regdomain: 0x6c [ 8.200614] ath: EEPROM indicates we should expect a direct regpair map [ 8.200619] ath: Country alpha2 being used: 00 [ 8.200621] ath: Regpair used: 0x6c [ 8.216605] ath10k_pci 0000:07:00.0 wlp7s0: renamed from wlan0 [ 13.462029] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11 [ 16.461416] ath10k_pci 0000:07:00.0: could not suspend target (-11) [ 24.760062] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11 [ 27.759534] ath10k_pci 0000:07:00.0: could not suspend target (-11) [ 36.046205] ath10k_pci 0000:07:00.0: failed to set arp ac override parameter: -11 [ 39.045729] ath10k_pci 0000:07:00.0: could not suspend target (-11) [ 47.344304] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11 [ 50.343794] ath10k_pci 0000:07:00.0: could not suspend target (-11) [ 58.630534] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11 [ 61.629936] ath10k_pci 0000:07:00.0: could not suspend target (-11) [ 69.920624] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11 [ 72.920132] ath10k_pci 0000:07:00.0: could not suspend target (-11) [ 81.206812] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11 [ 84.206218] ath10k_pci 0000:07:00.0: could not suspend target (-11) ... Then it just constantly prints the last two messages on and on. I can weirdly enough see the card in iwconfig: wlp7s0 IEEE 802.11abgn ESSID:off/any Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm Retry short limit:7 RTS thr:off Fragment thr:off Power Management:off And I can see the wireless-icon in the toolbar, but scanning for access points or trying to connect to one doesn't work. This is the furthest I've gotten. I suspect this card needs a new firmware in ath10k? --- ApportVersion: 2.19.2-0ubuntu6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dennis 1230 F.... pulseaudio CurrentDesktop: GNOME DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=bed7757a-3749-4efb-9e9f-0ce8129bfbb9 InstallationDate: Installed on 2015-11-11 (15 days ago) InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151110) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f2:b520 Chicony Electronics Co., Ltd Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp. Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Acer Aspire VN7-792G Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=bdadfbdf-2233-46de-b804-c88712e6c518 ro ipv6.disable=1 i915.preliminary_hw_support=1 ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6 RelatedPackageVersions: linux-restricted-modules-4.2.0-19-generic N/A linux-backports-modules-4.2.0-19-generic N/A linux-firmware 1.153 Tags: xenial UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' Uname: Linux 4.2.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/25/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.02 dmi.board.asset.tag: No Asset Tag dmi.board.name: Aspire VN7-792G dmi.board.vendor: Acer dmi.board.version: V1.02 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.02 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd09/25/2015:svnAcer:pnAspireVN7-792G:pvrV1.02:rvnAcer:rnAspireVN7-792G:rvrV1.02:cvnAcer:ct10:cvrV1.02: dmi.product.name: Aspire VN7-792G dmi.product.version: V1.02 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1520343/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp