You may need to run the following from a terminal:
sudo apt-get install -f
sudo apt-get clean
sudo apt-get update
Then re-install the package or updates.
If that does not resolve your issue, please mark the bug as "Confirmed"
** Changed in: linux (Ubuntu)
Importance: High => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1624811
Title:
package linux-image-4.4.0-38-generic 4.4.0-38.57 failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 1
Status in linux package in Ubuntu:
Incomplete
Bug description:
This error I had is probably the effect of a problem in the version
update (14.04 LTS to 16.04 LTS) that was aborted for some problem I
don't know, the window was frozen and I switchet to a terminal but the
process was defunct. Then I used the command "dpkg --configure -a" but
the new kernel was not able to install and configure then I used "apt
-f install" and after reboot the system started with this error
ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-38-generic 4.4.0-38.57
ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19
Uname: Linux 4.4.0-38-generic i686
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: maurizio 1856 F.... pulseaudio
Date: Sat Sep 17 20:04:44 2016
DuplicateSignature:
package:linux-image-4.4.0-38-generic:4.4.0-38.57
Preparing to unpack .../linux-image-4.4.0-38-generic_4.4.0-38.57_i386.deb ...
frontend: Fatal IO error 0 (Successo) on X server :0.
dpkg: error processing archive
/var/cache/apt/archives/linux-image-4.4.0-38-generic_4.4.0-38.57_i386.deb
(--unpack):
subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit
status 1
HibernationDevice: RESUME=UUID=5ad1fdd7-cf3d-49bb-971c-a80fa30d6488
InstallationDate: Installed on 2014-04-19 (882 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
MachineType: Hewlett-Packard HP Mini 110-1100
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic
root=UUID=0f9cd822-04f0-471c-88b3-9d0ad5ae4ef1 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.3
SourcePackage: linux
Title: package linux-image-4.4.0-38-generic 4.4.0-38.57 failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 1
UpgradeStatus: Upgraded to xenial on 2016-09-17 (0 days ago)
dmi.bios.date: 09/16/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 308F0 Ver. F.17
dmi.board.name: 308F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 02.10
dmi.chassis.asset.tag: CNU938DQ8G
dmi.chassis.type: 10
dmi.chassis.vendor: Inventec
dmi.modalias:
dmi:bvnHewlett-Packard:bvr308F0Ver.F.17:bd09/16/2009:svnHewlett-Packard:pnHPMini110-1100:pvr0393110000201B00000300000:rvnHewlett-Packard:rn308F:rvrKBCVersion02.10:cvnInventec:ct10:cvr:
dmi.product.name: HP Mini 110-1100
dmi.product.version: 0393110000201B00000300000
dmi.sys.vendor: Hewlett-Packard
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