This bug is missing log files that will aid in diagnosing the problem.
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This change has been made by an automated script, maintained by the
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** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1627114
Title:
WiFi is not detected for Intel Dual BandWireless-AC 3168
Status in linux package in Ubuntu:
Incomplete
Bug description:
I have HP Pavilion 15 AU113TX laptop, which comes with Intel Core i5
7200U Kaby Lake processor and uses Intel Dual BandWireless-AC 3168
WiFi + Bluetooth Combo adapter, I have installed Ubuntu GNOME 16.04.1
on it, and it is unable to detect WiFi adapter.
Upon running "lspci -nnk | grep -A2", I'm getting following
information about adapter.
028005:00.0 Network controller [0280]: Intel Corporation Device [8086:24fb]
(rev 10)
DeviceName: Intel Dual BandWireless-AC 3168 802.11 ac 1x1 WiFi + BT
4.0 Combo Adapter
Subsystem: Intel Corporation Device [8086:2110]
But running "rfkill list all", I see following output (WiFi missing
there).
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
And here's the output for "dmesg | grep iwl"
[ 13.570633] iwlwifi 0000:05:00.0: Unsupported splx structure
[ 13.635662] iwlwifi 0000:05:00.0: Direct firmware load for
iwlwifi-3168-21.ucode failed with error -2
[ 13.650761] iwlwifi 0000:05:00.0: Direct firmware load for
iwlwifi-3168-20.ucode failed with error -2
[ 13.650765] iwlwifi 0000:05:00.0: no suitable firmware found!
Output for "ls -al /lib/firmware | grep 3168" Under both Stock Kernel
4.4.0-36.
-rw-r--r-- 1 root root 33168 Jul 13 01:03 hfi1_pcie.fw
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