** Tags added: bios-outdated-1.4.4
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1619231
Title:
[Dell XPS 13 9350] suspend failed to resume
Status in linux package in Ubuntu:
Incomplete
Bug description:
Dell XPS 13 9350 on Ubuntu Xenial
(CID 201507-18777)
[Steps to reproduce this issue]
1. Install Xenial on this machine
2. Click the suspend of the up-right indicator of the desktop
3. The system goes to suspend
4. After few seconds (at least 10 seconds), press any key of the keyboard to
try to wake up the system
[Expected result]
The system resumes and work normally.
[Actually result]
1. The screen is black.
2. The keyboard back light blinks
3. Sometimes the system would power off (~ 1 out of 5 tries)
[Reproducing rate]
4 out of 5.
I have not successfully resumed the systems by succeeding to suspend several
times ( less than 5 times).
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-36-generic 4.4.0-36.55
ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
Uname: Linux 4.4.0-36-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1380 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Sep 1 18:05:24 2016
HibernationDevice: RESUME=UUID=7904faec-081b-4761-841a-12cc4282a403
InstallationDate: Installed on 2016-08-22 (10 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
(20160420.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0c45:670c Microdia
Bus 001 Device 004: ID 8087:0a2b Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 13 9350
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic.efi.signed
root=UUID=fe7866c6-8104-457f-837a-38a36b06da30 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.4.0-36-generic N/A
linux-backports-modules-4.4.0-36-generic N/A
linux-firmware 1.157
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/01/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.3
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.3.3:bd03/01/2016:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9350
dmi.sys.vendor: Dell Inc.
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