Hello Joseph, Yes, I think this issue happened after an update/upgrade but I don't remember the kernel version. The problem first appear with Ubuntu 14.04.
V4.7-rc7 is now installed on my computer and the bug is still present, same error message in Shotwell. Thank you ** Tags added: kernel-bug-exists-upstream ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1340461 Title: Nikon CoolPix 5600 camera not recognized Status in linux package in Ubuntu: Confirmed Bug description: Hi, My Nikon Coolpix 5600 camera is not automatically detected (no icon in the Launcher or in "Devices"). However it appears in Shotwell. I can import photos from Canon A1000 IS camera with Shotwell but not from the Nikon (error message: Could not claim the USB device (-53)) All the other USB devices work (webcam, flash drives, external HDD, mouse and keyboard). Ubuntu 14.04 LTS shotwell 0.18.0-0ubuntu4.1 --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: eunice 1512 F.... pulseaudio /dev/snd/controlC0: eunice 1512 F.... pulseaudio /dev/snd/controlC1: eunice 1512 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=cc08f480-3f55-4795-913e-9d4e75362876 InstallationDate: Installed on 2014-10-25 (624 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1) IwConfig: lo no wireless extensions. eth0 no wireless extensions. MachineType: HP-Pavilion WE277AA-ABF p6352fr Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-28-generic root=UUID=60a2137c-a8ce-4769-836b-2d1dbdd00d11 ro radeon.dpm=0 quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-28.47-generic 4.4.13 RelatedPackageVersions: linux-restricted-modules-4.4.0-28-generic N/A linux-backports-modules-4.4.0-28-generic N/A linux-firmware 1.157.2 RfKill: Tags: xenial Uname: Linux 4.4.0-28-generic x86_64 UpgradeStatus: Upgraded to xenial on 2016-04-22 (79 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/26/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 5.07 dmi.board.name: EVANS dmi.board.vendor: PEGATRON CORPORATION dmi.board.version: 1.02 dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.07:bd01/26/2010:svnHP-Pavilion:pnWE277AA-ABFp6352fr:pvr:rvnPEGATRONCORPORATION:rnEVANS:rvr1.02:cvnHewlett-Packard:ct3:cvrChassisVersion: dmi.product.name: WE277AA-ABF p6352fr dmi.sys.vendor: HP-Pavilion To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1340461/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp