I have executed the command as requested. Below is the output that was displayed. I have also changed the status of the bug to "confirmed" as instructed in your email.
study@Eastford-Study:~$ apport-collect 1233061 The authorization page: (https://launchpad.net/+authorize-token?oauth_token=SPPVGMfmK6r6RR5CLwLP&allow_permission=DESKTOP_INTEGRATION) should be opening in your browser. Use your browser to authorize this program to access Launchpad on your behalf. Press any key to continue or wait (5) seconds... Waiting to hear from Launchpad about your decision... (process:5864): GLib-CRITICAL **: g_slice_set_config: assertion `sys_page_size == 0' failed dpkg-query: no packages found matching linux ERROR: hook /usr/share/apport/general-hooks/cloud_archive.py crashed: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/apport/report.py", line 197, in _run_hook symb['add_info'](report, ui) File "/usr/share/apport/general-hooks/cloud_archive.py", line 18, in add_info if '~cloud' in packaging.get_version(package) and \ File "/usr/lib/python2.7/dist-packages/apport/packaging_impl.py", line 123, in get_version raise ValueError('package %s does not exist' % package) ValueError: package linux does not exist On 30/09/13 19:00, Brad Figg wrote: > This bug is missing log files that will aid in diagnosing the problem. > >From a terminal window please run: > > apport-collect 1233061 > > and then change the status of the bug to 'Confirmed'. > > If, due to the nature of the issue you have encountered, you are unable > to run this command, please add a comment stating that fact and change > the bug status to 'Confirmed'. > > This change has been made by an automated script, maintained by the > Ubuntu Kernel Team. > > ** Changed in: linux (Ubuntu) > Status: New => Incomplete > -- email: timms.char...@gmail.com phone: +27 (0)44 382 4992 cell: +27 (0)72 230 8049 skype: "charlestimms" -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1233061 Title: HDMI not working after update to linux image 3.8.0.31.46 Status in “linux” package in Ubuntu: Confirmed Bug description: Operating System: Ubuntu 13.04 64-bit Hardware: Acer Aspire x3450 AMD Athlon II X2 220 Processor x 2; Graphics Gallium 0.4 on AMD RS880; Monitor Samsung Syncmaster P2250. Problem/Bug: HDMI video output from pc to Samsung Syncmaster P2250 via HDMI/DVI adaptor cable no longer works after Ubuntu's Software Updater updated my system from linux-image 3.8.0.30.44 to 3.8.0.31.46. I get an initial purple screen, without the Ubuntu logo, then absolutely nothing. Had to revert to old style analogue connection to make my system useable. --- ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: study 1937 F.... pulseaudio /dev/snd/controlC0: study 1937 F.... pulseaudio CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. CurrentDmesg: [ 20.247444] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready DistroRelease: Ubuntu 13.04 HibernationDevice: RESUME=UUID=607de3c9-c71d-4386-96d2-787bb2b0fa64 InstallationDate: Installed on 2013-04-28 (154 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) IwConfig: eth0 no wireless extensions. lo no wireless extensions. MachineType: Acer Aspire X3450 MarkForUpload: True Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-31-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8 RelatedPackageVersions: linux-restricted-modules-3.8.0-31-generic N/A linux-backports-modules-3.8.0-31-generic N/A linux-firmware 1.106 RfKill: Tags: raring Uname: Linux 3.8.0-31-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo dmi.bios.date: 10/29/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P01-A2 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Aspire X3450 dmi.board.vendor: Acer dmi.chassis.type: 3 dmi.chassis.vendor: Acer dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP01-A2:bd10/29/2011:svnAcer:pnAspireX3450:pvr:rvnAcer:rnAspireX3450:rvr:cvnAcer:ct3:cvr: dmi.product.name: Aspire X3450 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1233061/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
