Public bug reported:
Connecting USB 3.0 external drive does not mount seems to choke at kernel level
dmesg shows incomplete loading, never gets a device assigned.
look at usb 4-1 in dmesg
Running on 16,04 latest on vmware fusion on an apple mac book pro,
confirmed works correctly in ubuntu 14.04 on vm AND vanilla kernel 4.4.13,
confirmed bug on different HW with kernel 4.4.10 imac arch linux bare metal
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-24-generic 4.4.0-24.43
ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
Uname: Linux 4.4.0-24-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: john 1836 F.... pulseaudio
CurrentDesktop: XFCE
Date: Sat Jun 11 07:31:18 2016
HibernationDevice: RESUME=UUID=814c9f61-7a4e-43bf-8a22-32628d812842
InstallationDate: Installed on 2014-07-20 (691 days ago)
InstallationMedia: Lubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
IwConfig:
ens33 no wireless extensions.
lo no wireless extensions.
MachineType: VMware, Inc. VMware Virtual Platform
ProcFB: 0 svgadrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic
root=UUID=7828d00a-d744-4ecf-a5f4-9f6fe0006ff6 ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-4.4.0-24-generic N/A
linux-backports-modules-4.4.0-24-generic N/A
linux-firmware 1.157
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to xenial on 2016-05-19 (22 days ago)
dmi.bios.date: 07/02/2015
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 6.00
dmi.board.name: 440BX Desktop Reference Platform
dmi.board.vendor: Intel Corporation
dmi.board.version: None
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd07/02/2015:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A:
dmi.product.name: VMware Virtual Platform
dmi.product.version: None
dmi.sys.vendor: VMware, Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
** Attachment added: "logs recommended from text and dmesg"
https://bugs.launchpad.net/bugs/1591521/+attachment/4681722/+files/log.tgz
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1591521
Title:
Kernel Does not recognize some USB 3.0 hard drives
Status in linux package in Ubuntu:
New
Bug description:
Connecting USB 3.0 external drive does not mount seems to choke at kernel
level dmesg shows incomplete loading, never gets a device assigned.
look at usb 4-1 in dmesg
Running on 16,04 latest on vmware fusion on an apple mac book pro,
confirmed works correctly in ubuntu 14.04 on vm AND vanilla kernel 4.4.13,
confirmed bug on different HW with kernel 4.4.10 imac arch linux bare metal
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-24-generic 4.4.0-24.43
ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
Uname: Linux 4.4.0-24-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: john 1836 F.... pulseaudio
CurrentDesktop: XFCE
Date: Sat Jun 11 07:31:18 2016
HibernationDevice: RESUME=UUID=814c9f61-7a4e-43bf-8a22-32628d812842
InstallationDate: Installed on 2014-07-20 (691 days ago)
InstallationMedia: Lubuntu 14.04 LTS "Trusty Tahr" - Release amd64
(20140416.2)
IwConfig:
ens33 no wireless extensions.
lo no wireless extensions.
MachineType: VMware, Inc. VMware Virtual Platform
ProcFB: 0 svgadrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic
root=UUID=7828d00a-d744-4ecf-a5f4-9f6fe0006ff6 ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-4.4.0-24-generic N/A
linux-backports-modules-4.4.0-24-generic N/A
linux-firmware 1.157
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to xenial on 2016-05-19 (22 days ago)
dmi.bios.date: 07/02/2015
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 6.00
dmi.board.name: 440BX Desktop Reference Platform
dmi.board.vendor: Intel Corporation
dmi.board.version: None
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd07/02/2015:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A:
dmi.product.name: VMware Virtual Platform
dmi.product.version: None
dmi.sys.vendor: VMware, Inc.
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