This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1589413
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1589413
Title:
Dell Latitude E7470 fingerprint reader doesn't work
Status in linux package in Ubuntu:
Incomplete
Bug description:
I try to use software:
1. $ fprintd-enroll
list_devices failed: No devices available
2. Fingerprint GUI (see fingerprint-gui.png).
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
Uname: Linux 4.6.0-040600-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CurrentDesktop: KDE
Date: Mon Jun 6 10:50:22 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-05-25 (11 days ago)
InstallationMedia: Kubuntu 16.04 LTS "Xenial Xerus" - Release amd64
(20160420.1)
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
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