Andrew, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following: 1) The one to test is at the very top line at the top of the page (not the daily folder). 2) The release names are irrelevant. 3) The folder time stamps aren't indicative of when the kernel actually was released upstream. 4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .
If testing on your main install would be inconvenient, one may: 1) Install Ubuntu to a different partition and then test this there. 2) Backup, or clone the primary install. If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description: kernel-fixed-upstream kernel-fixed-upstream-X.Y-rcZ Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists. If the mainline kernel does not fix the issue, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-X.Y-rcZ Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream. Also, you don't need to apport-collect further unless specifically requested to do so. Once testing of the latest upstream kernel is complete, please mark this report Status Confirmed. Please let us know your results. Thank you for your understanding. ** Tags removed: bios-outdated-a05 ** Tags added: latest-bios-a05 ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/1575467 Title: Ubuntu 16.04 consistently freezes up / hangs Status in linux package in Ubuntu: Incomplete Bug description: After upgrading from stock Ubuntu 14.04 to 16.04 my laptop consistently freezes up and is unresponsive to keyboard or mouse. The only way is to do a hard shutdown. I'm usually in a browser when this happens, and often watching a video or two. It seems to happen more often in Google Chrome than Firefox, but it happens with both. It has happened at least once with no videos loaded. I haven’t observed it freeze / hang when I’m not in a browser, but that's mainly what i use my laptop for, so that's where most of my time is spent. --- ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: andrew 1949 F.... pulseaudio DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=e8aaee7c-d956-4519-94f0-cf7aad745020 InstallationDate: Installed on 2015-08-08 (263 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) MachineType: Dell Inc. Inspiron 3451 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic.efi.signed root=UUID=d01f07be-c906-4024-8eef-a58ba3935298 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.4.0-21-generic N/A linux-backports-modules-4.4.0-21-generic N/A linux-firmware 1.157 Tags: xenial Uname: Linux 4.4.0-21-generic x86_64 UpgradeStatus: Upgraded to xenial on 2016-04-22 (4 days ago) UserGroups: _MarkForUpload: True dmi.bios.date: 12/05/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A00 dmi.board.name: 0H4MK6 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA00:bd12/05/2014:svnDellInc.:pnInspiron3451:pvrA00:rvnDellInc.:rn0H4MK6:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 3451 dmi.product.version: A00 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1575467/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp