apport information ** Attachment added: "IwConfig.txt" https://bugs.launchpad.net/bugs/1564423/+attachment/4618352/+files/IwConfig.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1564423 Title: Touchpad not recognized Status in linux package in Ubuntu: Incomplete Bug description: Hi, my Acer E3-111 stopped recognizing the touchpad. External mouse works; the machine seems not to recognize the hardware. Even the system settings only shows me mouse settings. Attaching dmesg and devices. The problem started about a week ago after installing an update and rebooting. Thanks! Andrea $ cat /proc/version_signature Ubuntu 3.19.0-56.62~14.04.1-generic 3.19.8-ckt15 $ cat /proc/bus/input/devices I: Bus=0019 Vendor=0000 Product=0001 Version=0000 N: Name="Power Button" P: Phys=PNP0C0C/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input0 U: Uniq= H: Handlers=kbd event0 B: PROP=0 B: EV=3 B: KEY=10000000000000 0 I: Bus=0019 Vendor=0000 Product=0003 Version=0000 N: Name="Sleep Button" P: Phys=PNP0C0E/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1 U: Uniq= H: Handlers=kbd event1 B: PROP=0 B: EV=3 B: KEY=4000 0 0 I: Bus=0019 Vendor=0000 Product=0005 Version=0000 N: Name="Lid Switch" P: Phys=PNP0C0D/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input2 U: Uniq= H: Handlers=event2 B: PROP=0 B: EV=21 B: SW=1 I: Bus=0019 Vendor=0000 Product=0001 Version=0000 N: Name="Power Button" P: Phys=LNXPWRBN/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input3 U: Uniq= H: Handlers=kbd event3 B: PROP=0 B: EV=3 B: KEY=10000000000000 0 I: Bus=0011 Vendor=0001 Product=0001 Version=ab41 N: Name="AT Translated Set 2 keyboard" P: Phys=isa0060/serio0/input0 S: Sysfs=/devices/platform/i8042/serio0/input/input4 U: Uniq= H: Handlers=sysrq kbd event4 B: PROP=0 B: EV=120013 B: KEY=10000 c020000000000 0 0 700f02000003 3802078f870f401 febfffdfffefffff fffffffffffffffe B: MSC=10 B: LED=7 I: Bus=0019 Vendor=0000 Product=0006 Version=0000 N: Name="Video Bus" P: Phys=LNXVIDEO/video/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:01/input/input5 U: Uniq= H: Handlers=kbd event5 B: PROP=0 B: EV=3 B: KEY=3e000b00000000 0 0 0 I: Bus=0003 Vendor=045e Product=07b2 Version=0111 N: Name="Microsoft Microsoft® Nano Transceiver v1.0" P: Phys=usb-0000:00:14.0-2.3/input0 S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.3/1-2.3:1.0/0003:045E:07B2.0001/input/input6 U: Uniq= H: Handlers=sysrq kbd event6 B: PROP=0 B: EV=120013 B: KEY=1000000000007 ff800000000007ff febeffdff3cfffff fffffffffffffffe B: MSC=10 B: LED=7 I: Bus=0003 Vendor=045e Product=07b2 Version=0111 N: Name="Microsoft Microsoft® Nano Transceiver v1.0" P: Phys=usb-0000:00:14.0-2.3/input1 S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.3/1-2.3:1.1/0003:045E:07B2.0002/input/input7 U: Uniq= H: Handlers=mouse0 event7 B: PROP=0 B: EV=17 B: KEY=1f0000 0 0 0 0 B: REL=1c3 B: MSC=10 I: Bus=0003 Vendor=045e Product=07b2 Version=0111 N: Name="Microsoft Microsoft® Nano Transceiver v1.0" P: Phys=usb-0000:00:14.0-2.3/input2 S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.3/1-2.3:1.2/0003:045E:07B2.0003/input/input8 U: Uniq= H: Handlers=sysrq kbd event8 js0 B: PROP=0 B: EV=10001f B: KEY=3f0003007f 0 0 4c3ffff17aff32d bf54445600000000 c00000000000001 130f938b17c007 ffff7bfad951dfff febeffdfffefffff fffffffffffffffe B: REL=40 B: ABS=ffffff01000701ff B: MSC=10 I: Bus=0019 Vendor=0000 Product=0000 Version=0000 N: Name="Acer WMI hotkeys" P: Phys=wmi/input0 S: Sysfs=/devices/virtual/input/input9 U: Uniq= H: Handlers=rfkill kbd event9 B: PROP=0 B: EV=13 B: KEY=1c0000 0 0 0 0 1600800000c00 300000 0 0 B: MSC=10 I: Bus=0019 Vendor=0000 Product=0000 Version=0000 N: Name="Acer BMA150 accelerometer" P: Phys=wmi/input1 S: Sysfs=/devices/virtual/input/input10 U: Uniq= H: Handlers=event10 js1 B: PROP=0 B: EV=9 B: ABS=7 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH Headphone" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input11 U: Uniq= H: Handlers=event11 B: PROP=0 B: EV=21 B: SW=4 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=3" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input12 U: Uniq= H: Handlers=event12 B: PROP=0 B: EV=21 B: SW=140 I: Bus=0003 Vendor=04f2 Product=b47f Version=4051 N: Name="VGA Webcam" P: Phys=usb-0000:00:14.0-4/button S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/input/input13 U: Uniq= H: Handlers=kbd event13 B: PROP=0 B: EV=3 B: KEY=100000 0 0 0 --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0p: ap 2027 F...m pulseaudio /dev/snd/controlC0: ap 2027 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 EcryptfsInUse: Yes InstallationDate: Installed on 2015-11-18 (133 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Acer Aspire E3-111 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-56-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.19.0-56.62~14.04.1-generic 3.19.8-ckt15 RelatedPackageVersions: linux-restricted-modules-3.19.0-56-generic N/A linux-backports-modules-3.19.0-56-generic N/A linux-firmware 1.127.20 Tags: trusty Uname: Linux 3.19.0-56-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 07/14/2014 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.19 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Roxy dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.19:bd07/14/2014:svnAcer:pnAspireE3-111:pvrV1.19:rvnAcer:rnRoxy:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E3-111 dmi.product.version: V1.19 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1564423/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
