Public bug reported:
I am constantly getting these messages in dmesg:
[114755.239681] usb 2-1: reset SuperSpeed USB device number 2 using xhci_hcd
[114760.252354] usb 2-1: device descriptor read/8, error -110
[114760.353433] usb 2-1: reset SuperSpeed USB device number 2 using xhci_hcd
[114765.366486] usb 2-1: device descriptor read/8, error -110
[114765.518703] sd 6:0:0:0: [sdf] FAILED Result: hostbyte=DID_ERROR
driverbyte=DRIVER_OK
[114765.518705] usb 2-1: USB disconnect, device number 2
[114765.518707] sd 6:0:0:0: [sdf] CDB:
[114765.518708] Write(10): 2a 00 3a 36 db b7 00 00 10 00
[114765.518712] blk_update_request: I/O error, dev sdf, sector 976673719
[114765.518720] Aborting journal on device sdf1-8.
[114765.524571] sd 6:0:0:0: [sdf] FAILED Result: hostbyte=DID_NO_CONNECT
driverbyte=DRIVER_OK
I am trying to use a Toshiba external disk, in a usb3 port which I use for
backup. It worked flawlessly on an old version of Redhat, but on moving to a
new server, Intel S1200RP with updated firmware, I am in a world of pain. I
have switched off standby for usb on boot, I have ensured that power is
continually on for all usb ports.
I have tried a number of kernels, currently 3.19.0-031900rc4-lowlatency which
had been less bad, but am still getting this fault.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1556782
Title:
USB3 not working
Status in linux package in Ubuntu:
New
Bug description:
I am constantly getting these messages in dmesg:
[114755.239681] usb 2-1: reset SuperSpeed USB device number 2 using xhci_hcd
[114760.252354] usb 2-1: device descriptor read/8, error -110
[114760.353433] usb 2-1: reset SuperSpeed USB device number 2 using xhci_hcd
[114765.366486] usb 2-1: device descriptor read/8, error -110
[114765.518703] sd 6:0:0:0: [sdf] FAILED Result: hostbyte=DID_ERROR
driverbyte=DRIVER_OK
[114765.518705] usb 2-1: USB disconnect, device number 2
[114765.518707] sd 6:0:0:0: [sdf] CDB:
[114765.518708] Write(10): 2a 00 3a 36 db b7 00 00 10 00
[114765.518712] blk_update_request: I/O error, dev sdf, sector 976673719
[114765.518720] Aborting journal on device sdf1-8.
[114765.524571] sd 6:0:0:0: [sdf] FAILED Result: hostbyte=DID_NO_CONNECT
driverbyte=DRIVER_OK
I am trying to use a Toshiba external disk, in a usb3 port which I use for
backup. It worked flawlessly on an old version of Redhat, but on moving to a
new server, Intel S1200RP with updated firmware, I am in a world of pain. I
have switched off standby for usb on boot, I have ensured that power is
continually on for all usb ports.
I have tried a number of kernels, currently 3.19.0-031900rc4-lowlatency which
had been less bad, but am still getting this fault.
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