Jack Leigh, thank you for reporting this and helping make Ubuntu better.
Could you please provide the full computer model as noted on the sticker
of the computer itself (not from the Bug Description)?
** Changed in: linux (Ubuntu)
Importance: Critical => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1549197
Title:
Hard lockup on HP ENVY 13
Status in linux package in Ubuntu:
Incomplete
Bug description:
Desktop clock showed 09:11:36
Had to restart whole machine.
syslog shows stuff like
Feb 24 09:11:29 MFT-U017 kernel: [67990.662920] WARNING: CPU: 2 PID: 950 at
/build/linux-MmY1jo/linux-4.2.0/drivers/gpu/drm/i915/intel_pm.c:3404
skl_update_other_pipe_wm+0x1de/0x1f0 [i915]()
Feb 24 09:11:29 MFT-U017 kernel: [67990.662926] WARN_ON(!wm_changed)
Feb 24 09:11:29 MFT-U017 kernel: [67990.662930] Modules linked in: xt_nat
xt_tcpudp veth rfcomm ctr ccm xt_conntrack ipt_MASQUERADE
nf_nat_masquerade_ipv4 iptable_nat nf_conntrack_ipv4 nf_defrag_ipv4 nf_nat_ipv4
xt_addrtype iptable_filter ip_tables x_tables nf_nat nf_conntrack br_netfilter
bridge stp llc aufs bnep arc4 nls_iso8859_1 snd_hda_codec_hdmi
snd_hda_codec_realtek snd_hda_codec_generic snd_hda_intel snd_hda_codec
snd_hda_core iwlmvm snd_hwdep i2c_designware_platform hp_wmi
i2c_designware_core sparse_keymap mac80211 snd_pcm intel_rapl
x86_pkg_temp_thermal intel_powerclamp coretemp iwlwifi snd_seq_midi kvm
snd_seq_midi_event cfg80211 snd_rawmidi snd_seq snd_seq_device snd_timer snd
serio_raw btusb soundcore btrtl uvcvideo videobuf2_vmalloc btbcm btintel
videobuf2_memops bluetooth videobuf2_core idma64 shpchp virt_dma v4l2_common
videodev joydev input_leds mei_me media mei intel_lpss_pci
processor_thermal_device int340x_thermal_zone intel_soc_dts_iosf hp_accel
lis3lv02d input_polldev int3400_thermal intel_lpss_acpi acpi_thermal_rel
intel_lpss tpm_crb hp_wireless acpi_pad mac_hid parport_pc ppdev lp parport
autofs4 drbg ansi_cprng algif_skcipher af_alg dm_crypt hid_generic usbhid
crct10dif_pclmul crc32_pclmul aesni_intel i915 aes_x86_64 lrw gf128mul
glue_helper ablk_helper cryptd i2c_algo_bit drm_kms_helper psmouse drm ahci
libahci i2c_hid wmi hid pinctrl_sunrisepoint pinctrl_intel video
Feb 24 09:11:29 MFT-U017 kernel: [67990.663190] CPU: 2 PID: 950 Comm: Xorg
Tainted: G W 4.2.0-30-generic #35-Ubuntu
Feb 24 09:11:29 MFT-U017 kernel: [67990.663196] Hardware name: HP HP ENVY
Notebook/80DF, BIOS F.16 08/21/2015
Feb 24 09:11:29 MFT-U017 kernel: [67990.663202] 0000000000000000
000000004e8f8ba8 ffff880265c43518 ffffffff817ebf13
Feb 24 09:11:29 MFT-U017 kernel: [67990.663213] 0000000000000000
ffff880265c43570 ffff880265c43558 ffffffff8107b9d6
Feb 24 09:11:29 MFT-U017 kernel: [67990.663222] ffff880265c43620
ffff880265c436c4 ffff880082a5e000 ffff880082a5f000
Feb 24 09:11:29 MFT-U017 kernel: [67990.663232] Call Trace:
Feb 24 09:11:29 MFT-U017 kernel: [67990.663253] [<ffffffff817ebf13>]
dump_stack+0x45/0x57
Feb 24 09:11:29 MFT-U017 kernel: [67990.663268] [<ffffffff8107b9d6>]
warn_slowpath_common+0x86/0xc0
Feb 24 09:11:29 MFT-U017 kernel: [67990.663279] [<ffffffff8107ba65>]
warn_slowpath_fmt+0x55/0x70
Feb 24 09:11:29 MFT-U017 kernel: [67990.663332] [<ffffffffc01aab9e>]
skl_update_other_pipe_wm+0x1de/0x1f0 [i915]
Feb 24 09:11:29 MFT-U017 kernel: [67990.663372] [<ffffffffc01aad6b>]
skl_update_wm+0x1bb/0x740 [i915]
Feb 24 09:11:29 MFT-U017 kernel: [67990.663449] [<ffffffffc01f6a77>] ?
gen9_read32+0xf7/0x2d0 [i915]
Feb 24 09:11:29 MFT-U017 kernel: [67990.663514] [<ffffffffc01df4c2>] ?
i915_get_vblank_timestamp+0x62/0xa0 [i915]
Feb 24 09:11:29 MFT-U017 kernel: [67990.663566] [<ffffffffc01ae4be>]
intel_update_watermarks+0x1e/0x30 [i915]
Feb 24 09:11:29 MFT-U017 kernel: [67990.663647] [<ffffffffc0211d19>]
intel_finish_crtc_commit+0x169/0x190 [i915]
Feb 24 09:11:29 MFT-U017 kernel: [67990.663689] [<ffffffffc01318e3>]
drm_atomic_helper_commit_planes_on_crtc+0x143/0x260 [drm_kms_helper]
Feb 24 09:11:29 MFT-U017 kernel: [67990.663779] [<ffffffffc022b1bb>]
intel_atomic_commit+0x6b/0x100 [i915]
Feb 24 09:11:29 MFT-U017 kernel: [67990.663839] [<ffffffffc00a1dc7>]
drm_atomic_commit+0x37/0x60 [drm]
Feb 24 09:11:29 MFT-U017 kernel: [67990.663867] [<ffffffffc013021f>]
drm_atomic_helper_disable_plane+0xef/0x130 [drm_kms_helper]
Feb 24 09:11:29 MFT-U017 kernel: [67990.663920] [<ffffffffc00919ba>]
__setplane_internal+0x23a/0x2f0 [drm]
Feb 24 09:11:29 MFT-U017 kernel: [67990.663973] [<ffffffffc0091b9b>]
drm_mode_cursor_universal+0x12b/0x210 [drm]
Feb 24 09:11:29 MFT-U017 kernel: [67990.663991] [<ffffffff817f0a9f>] ?
__ww_mutex_lock+0x5f/0xa0
Feb 24 09:11:29 MFT-U017 kernel: [67990.664037] [<ffffffffc0091d01>]
drm_mode_cursor_common+0x81/0x180 [drm]
Feb 24 09:11:29 MFT-U017 kernel: [67990.664086] [<ffffffffc0095d20>]
drm_mode_cursor_ioctl+0x50/0x70 [drm]
Feb 24 09:11:29 MFT-U017 kernel: [67990.664114] [<ffffffffc0086505>]
drm_ioctl+0x125/0x610 [drm]
Feb 24 09:11:29 MFT-U017 kernel: [67990.664157] [<ffffffffc0095cd0>] ?
drm_mode_setcrtc+0x500/0x500 [drm]
Feb 24 09:11:29 MFT-U017 kernel: [67990.664175] [<ffffffff812113c5>]
do_vfs_ioctl+0x295/0x480
Feb 24 09:11:29 MFT-U017 kernel: [67990.664188] [<ffffffff810885f1>] ?
__set_task_blocked+0x41/0xa0
Feb 24 09:11:29 MFT-U017 kernel: [67990.664200] [<ffffffff81211629>]
SyS_ioctl+0x79/0x90
Feb 24 09:11:29 MFT-U017 kernel: [67990.664210] [<ffffffff8108b2ae>] ?
SyS_rt_sigprocmask+0x8e/0xc0
Feb 24 09:11:29 MFT-U017 kernel: [67990.664219] [<ffffffff817f2d72>]
entry_SYSCALL_64_fastpath+0x16/0x75
Feb 24 09:11:29 MFT-U017 kernel: [67990.664229] ---[ end trace
9389f6704467e57c ]---
Feb 24 09:14:06 MFT-U017 kernel: [68148.250958] INFO: task kworker/2:3:19384
blocked for more than 120 seconds.
Feb 24 09:14:06 MFT-U017 kernel: [68148.250967] Tainted: G W
4.2.0-30-generic #35-Ubuntu
Feb 24 09:14:06 MFT-U017 kernel: [68148.250971] "echo 0 >
/proc/sys/kernel/hung_task_timeout_secs" disables this message.
Feb 24 09:14:06 MFT-U017 kernel: [68148.250975] kworker/2:3 D
ffff880272496640 0 19384 2 0x00000000
Feb 24 09:14:06 MFT-U017 kernel: [68148.251041] Workqueue: events
intel_mmio_flip_work_func [i915]
Feb 24 09:14:06 MFT-U017 kernel: [68148.251046] ffff88023d78fb38
0000000000000046 ffff880268ac49c0 ffff88017ef50ec0
Feb 24 09:14:06 MFT-U017 kernel: [68148.251053] ffff880272416640
ffff88023d790000 ffff880272496640 7fffffffffffffff
Feb 24 09:14:06 MFT-U017 kernel: [68148.251059] ffff880077af1f28
ffff880077af9588 ffff88023d78fb58 ffffffff817eeca7
Feb 24 09:14:06 MFT-U017 kernel: [68148.251065] Call Trace:
Feb 24 09:14:06 MFT-U017 kernel: [68148.251079] [<ffffffff817eeca7>]
schedule+0x37/0x80
Feb 24 09:14:06 MFT-U017 kernel: [68148.251088] [<ffffffff817f1da9>]
schedule_timeout+0x189/0x250
Feb 24 09:14:06 MFT-U017 kernel: [68148.251098] [<ffffffff8101dcd9>] ?
read_tsc+0x9/0x10
Feb 24 09:14:06 MFT-U017 kernel: [68148.251114] [<ffffffff810eda47>] ?
ktime_get+0x37/0xa0
Feb 24 09:14:06 MFT-U017 kernel: [68148.251120] [<ffffffff8101dcd9>] ?
read_tsc+0x9/0x10
Feb 24 09:14:06 MFT-U017 kernel: [68148.251128] [<ffffffff817ee2b4>]
io_schedule_timeout+0xa4/0x110
Feb 24 09:14:06 MFT-U017 kernel: [68148.251168] [<ffffffffc01cd9ed>]
__i915_wait_request+0x4ad/0x630 [i915]
Feb 24 09:14:06 MFT-U017 kernel: [68148.251175] [<ffffffff810bd800>] ?
wake_atomic_t_function+0x60/0x60
Feb 24 09:14:06 MFT-U017 kernel: [68148.251223] [<ffffffffc020f88f>]
intel_mmio_flip_work_func+0x4f/0x3c0 [i915]
Feb 24 09:14:06 MFT-U017 kernel: [68148.251232] [<ffffffff810947aa>]
process_one_work+0x1aa/0x440
Feb 24 09:14:06 MFT-U017 kernel: [68148.251240] [<ffffffff81094a8b>]
worker_thread+0x4b/0x4c0
Feb 24 09:14:06 MFT-U017 kernel: [68148.251248] [<ffffffff81094a40>] ?
process_one_work+0x440/0x440
Feb 24 09:14:06 MFT-U017 kernel: [68148.251254] [<ffffffff8109ae28>]
kthread+0xd8/0xf0
Feb 24 09:14:06 MFT-U017 kernel: [68148.251261] [<ffffffff8109ad50>] ?
kthread_create_on_node+0x1f0/0x1f0
Feb 24 09:14:06 MFT-U017 kernel: [68148.251267] [<ffffffff817f319f>]
ret_from_fork+0x3f/0x70
Feb 24 09:14:06 MFT-U017 kernel: [68148.251273] [<ffffffff8109ad50>] ?
kthread_create_on_node+0x1f0/0x1f0
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-30-generic 4.2.0-30.35
ProcVersionSignature: Ubuntu 4.2.0-30.35-generic 4.2.8-ckt3
Uname: Linux 4.2.0-30-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jackleigh 2071 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Feb 24 09:24:18 2016
HibernationDevice: RESUME=UUID=df0fc00c-a8a9-46a7-a285-a9966a00f346
InstallationDate: Installed on 2016-01-29 (25 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: HP HP ENVY Notebook
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-30-generic.efi.signed
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.2.0-30-generic N/A
linux-backports-modules-4.2.0-30-generic N/A
linux-firmware 1.149.3
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/21/2015
dmi.bios.vendor: Insyde
dmi.bios.version: F.16
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 80DF
dmi.board.vendor: HP
dmi.board.version: 87.34
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.16:bd08/21/2015:svnHP:pnHPENVYNotebook:pvrType1ProductConfigId:rvnHP:rn80DF:rvr87.34:cvnHP:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY Notebook
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
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