Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.4 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4-wily ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1534911 Title: TouchPad not working Status in linux package in Ubuntu: Incomplete Bug description: I have a DELL 5547 laptop. I have dual OS: Ubuntu 14.04 and Windows 8.1. In Ubuntu the TouchPad is not working although an external mouse is working well. The touchpad is working in windows. Help me fix this. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-74-generic 3.13.0-74.118 ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30 Uname: Linux 3.13.0-74-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: nmcsk 1892 F.... pulseaudio /dev/snd/controlC0: nmcsk 1892 F.... pulseaudio CurrentDesktop: Unity Date: Sat Jan 16 16:05:50 2016 HibernationDevice: RESUME=UUID=f0aa5b0e-d5cf-4def-8347-06c0c8d478f7 InstallationDate: Installed on 2016-01-03 (12 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: Dell Inc. Inspiron 5547 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-74-generic.efi.signed root=UUID=72aa1fd6-3fb4-4e4d-a00e-5e2b7e74a5e8 ro i8042.reset quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-74-generic N/A linux-backports-modules-3.13.0-74-generic N/A linux-firmware 1.127.19 SourcePackage: linux StagingDrivers: rts5139 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/23/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 06X5CY dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A07 dmi.modalias: dmi:bvnDellInc.:bvrA07:bd01/23/2015:svnDellInc.:pnInspiron5547:pvrA07:rvnDellInc.:rn06X5CY:rvrA00:cvnDellInc.:ct8:cvrA07: dmi.product.name: Inspiron 5547 dmi.product.version: A07 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534911/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
