Public bug reported:
I have a bto 15CL58 laptop, a Haswell laptop which has integrated Intel
graphics as well as an NVidia GTX765M with the Optimus system for
switching between the integrated and discrete GPU.
When I try to boot Ubuntu 13.04 on it while having an HDMI monitor as
well as a VGA monitor attached to the laptop, Ubuntu hangs. It shows the
graphical Ubuntu logo with the dots underneath and then just sits there.
Windows has no problem with this configuration, so I know the hardware
can do it. If I remove the VGA connection Ubuntu does boot (and allows
me to use the integrated display as well as the HDMI monitor).
Please let me know what I can try or what more information I can provide
to help solve this problem!
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-29-generic 3.8.0-29.42
ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
Uname: Linux 3.8.0-29-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: pepijn 3042 F.... pulseaudio
/dev/snd/controlC0: pepijn 3042 F.... pulseaudio
/dev/snd/controlC1: pepijn 3042 F.... pulseaudio
Date: Sun Sep 15 13:04:37 2013
HibernationDevice: RESUME=UUID=50809abf-fc34-4ead-b016-aa45655ccede
InstallationDate: Installed on 2013-07-31 (45 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Notebook W350STQ/W370ST
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic
root=UUID=6ca812df-7fe0-490d-af8c-6cc9758c0d89 ro "acpi_osi=!Windows 2012"
acpi_backlight=vendor quiet splash
RelatedPackageVersions:
linux-restricted-modules-3.8.0-29-generic N/A
linux-backports-modules-3.8.0-29-generic N/A
linux-firmware 1.106
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/14/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: W350STQ/W370ST
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd06/14/2013:svnNotebook:pnW350STQ/W370ST:pvrNotApplicable:rvnNotebook:rnW350STQ/W370ST:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.name: W350STQ/W370ST
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug raring
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https://bugs.launchpad.net/bugs/1225646
Title:
Ubuntu hangs when booting laptop with HDMI and VGA monitors attached
Status in “linux” package in Ubuntu:
New
Bug description:
I have a bto 15CL58 laptop, a Haswell laptop which has integrated
Intel graphics as well as an NVidia GTX765M with the Optimus system
for switching between the integrated and discrete GPU.
When I try to boot Ubuntu 13.04 on it while having an HDMI monitor as
well as a VGA monitor attached to the laptop, Ubuntu hangs. It shows
the graphical Ubuntu logo with the dots underneath and then just sits
there. Windows has no problem with this configuration, so I know the
hardware can do it. If I remove the VGA connection Ubuntu does boot
(and allows me to use the integrated display as well as the HDMI
monitor).
Please let me know what I can try or what more information I can
provide to help solve this problem!
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-29-generic 3.8.0-29.42
ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
Uname: Linux 3.8.0-29-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: pepijn 3042 F.... pulseaudio
/dev/snd/controlC0: pepijn 3042 F.... pulseaudio
/dev/snd/controlC1: pepijn 3042 F.... pulseaudio
Date: Sun Sep 15 13:04:37 2013
HibernationDevice: RESUME=UUID=50809abf-fc34-4ead-b016-aa45655ccede
InstallationDate: Installed on 2013-07-31 (45 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Notebook W350STQ/W370ST
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic
root=UUID=6ca812df-7fe0-490d-af8c-6cc9758c0d89 ro "acpi_osi=!Windows 2012"
acpi_backlight=vendor quiet splash
RelatedPackageVersions:
linux-restricted-modules-3.8.0-29-generic N/A
linux-backports-modules-3.8.0-29-generic N/A
linux-firmware 1.106
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/14/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: W350STQ/W370ST
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd06/14/2013:svnNotebook:pnW350STQ/W370ST:pvrNotApplicable:rvnNotebook:rnW350STQ/W370ST:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.name: W350STQ/W370ST
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook
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