Alberto Mardegan, in addition, please execute the following from a physical machine (not a virtual) when the device is physically connected to your machine: apport-collect 1507976
** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1507976 Title: DVB-T device Terratec Cinergy T XS not working Status in linux package in Ubuntu: Incomplete Bug description: This bug is essentially the same as bug 460636, which was closed some years ago because the reporter's device got corrupted. I happen to have the same device, and it doesn't work in 14.04 or 15.10. The kernel logs are the same: ============ Oct 20 12:49:39 Dev kernel: [ 187.576297] usb 1-1: new high-speed USB device number 2 using ehci-pci Oct 20 12:49:39 Dev kernel: [ 187.733736] usb 1-1: New USB device found, idVendor=0ccd, idProduct=0043 Oct 20 12:49:39 Dev kernel: [ 187.733749] usb 1-1: New USB device strings: Mfr=2, Product=1, SerialNumber=0 Oct 20 12:49:39 Dev kernel: [ 187.733758] usb 1-1: Product: Cinergy T USB XS Oct 20 12:49:39 Dev kernel: [ 187.733766] usb 1-1: Manufacturer: TerraTec Electronic GmbH Oct 20 12:49:39 Dev mtp-probe: checking bus 1, device 2: "/sys/devices/pci0000:00/0000:00:0b.0/usb1/1-1" Oct 20 12:49:39 Dev mtp-probe: bus: 1, device: 2 was not an MTP device Oct 20 12:49:40 Dev kernel: [ 188.784801] media: Linux media interface: v0.10 Oct 20 12:49:41 Dev kernel: [ 188.810729] Linux video capture interface: v2.00 Oct 20 12:49:41 Dev kernel: [ 188.862205] em28xx: New device TerraTec Electronic GmbH Cinergy T USB XS @ 480 Mbps (0ccd:0043, interface 0, class 0) Oct 20 12:49:41 Dev kernel: [ 188.862214] em28xx: Video interface 0 found: isoc Oct 20 12:49:41 Dev kernel: [ 188.862219] em28xx: DVB interface 0 found: isoc Oct 20 12:49:41 Dev kernel: [ 188.862919] em28xx: chip ID is em2870 Oct 20 12:49:41 Dev kernel: [ 189.033518] em2870 #0: EEPROM ID = 1a eb 67 95, EEPROM hash = 0x084c44df Oct 20 12:49:41 Dev kernel: [ 189.033529] em2870 #0: EEPROM info: Oct 20 12:49:41 Dev kernel: [ 189.033537] em2870 #0: No audio on board. Oct 20 12:49:41 Dev kernel: [ 189.033543] em2870 #0: 500mA max power Oct 20 12:49:41 Dev kernel: [ 189.033551] em2870 #0: Table at offset 0x06, strings=0x246a, 0x348e, 0x0000 Oct 20 12:49:41 Dev kernel: [ 189.033559] em2870 #0: Identified as Terratec Cinergy T XS (card=43) Oct 20 12:49:41 Dev kernel: [ 189.033566] em2870 #0: Oct 20 12:49:41 Dev kernel: [ 189.033566] Oct 20 12:49:41 Dev kernel: [ 189.033574] em2870 #0: The support for this board weren't valid yet. Oct 20 12:49:41 Dev kernel: [ 189.033581] em2870 #0: Please send a report of having this working Oct 20 12:49:41 Dev kernel: [ 189.033588] em2870 #0: not to V4L mailing list (and/or to other addresses) Oct 20 12:49:41 Dev kernel: [ 189.033588] Oct 20 12:49:41 Dev kernel: [ 189.033596] em2870 #0: analog set to isoc mode. Oct 20 12:49:41 Dev kernel: [ 189.033603] em2870 #0: dvb set to isoc mode. Oct 20 12:49:41 Dev kernel: [ 189.033749] usbcore: registered new interface driver em28xx Oct 20 12:49:41 Dev kernel: [ 189.075840] em2870 #0: Registering V4L2 extension Oct 20 12:49:41 Dev kernel: [ 189.126942] Chip ID is not zero. It is not a TEA5767 Oct 20 12:49:41 Dev kernel: [ 189.126956] tuner 0-0060: Tuner -1 found with type(s) Radio TV. Oct 20 12:49:41 Dev kernel: [ 189.131669] xc2028 0-0060: creating new instance Oct 20 12:49:41 Dev kernel: [ 189.131675] xc2028 0-0060: type set to XCeive xc2028/xc3028 tuner Oct 20 12:49:41 Dev kernel: [ 189.144689] xc2028 0-0060: Loading 80 firmware images from xc3028-v27.fw, type: xc2028 firmware, ver 2.7 Oct 20 12:49:41 Dev kernel: [ 189.226096] em2870 #0: V4L2 video device registered as video0 Oct 20 12:49:41 Dev kernel: [ 189.230950] em2870 #0: V4L2 extension successfully initialized Oct 20 12:49:41 Dev kernel: [ 189.230961] em28xx: Registered (Em28xx v4l2 Extension) extension ============ While there are no explicit errors, no /dev/dvb* files are created. I found this old mail thread which hints that the card is not supported, but it might be in case someone gets to hack the driver a bit: https://www.mail-archive.com/linux-media@vger.kernel.org/msg11546.html --- ApportVersion: 2.19.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: mardy 1725 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 15.10 HibernationDevice: RESUME=UUID=414c3c80-ad46-45d4-8771-4f1577f9df55 InstallationDate: Installed on 2014-09-23 (392 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140923) IwConfig: eth0 no wireless extensions. lo no wireless extensions. Lsusb: Bus 001 Device 002: ID 0ccd:0043 TerraTec Electronic GmbH Cinergy T XS Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: innotek GmbH VirtualBox Package: linux (not installed) ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.1.0-3-generic root=UUID=fa77764f-1dc4-4170-8a02-2a4f46acc833 ro quiet splash ProcVersionSignature: Ubuntu 4.1.0-3.3-generic 4.1.3 RelatedPackageVersions: linux-restricted-modules-4.1.0-3-generic N/A linux-backports-modules-4.1.0-3-generic N/A linux-firmware 1.149 RfKill: Tags: wily Uname: Linux 4.1.0-3-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm autopilot cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/01/2006 dmi.bios.vendor: innotek GmbH dmi.bios.version: VirtualBox dmi.board.name: VirtualBox dmi.board.vendor: Oracle Corporation dmi.board.version: 1.2 dmi.chassis.type: 1 dmi.chassis.vendor: Oracle Corporation dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr: dmi.product.name: VirtualBox dmi.product.version: 1.2 dmi.sys.vendor: innotek GmbH To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1507976/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp