I have the same problem on my Ubuntu Server
Ubuntu 14.04.3 LTS (GNU/Linux 3.13.0-63-generic x86_64)
Plug in a USB 3 powered drive and I get:
Sep 16 14:38:16 fuller kernel: [ 258.785743] usb 3-4: new full-speed USB
device number 2 using xhci_hcd
Sep 16 14:38:16 fuller kernel: [ 258.785913] usb 3-4: Device not responding to
set address.
Sep 16 14:38:16 fuller kernel: [ 258.989962] usb 3-4: Device not responding to
set address.
Sep 16 14:38:16 fuller kernel: [ 259.193931] usb 3-4: device not accepting
address 2, error -71
Sep 16 14:38:16 fuller kernel: [ 259.305981] usb 3-4: new full-speed USB
device number 3 using xhci_hcd
Sep 16 14:38:16 fuller kernel: [ 259.306146] usb 3-4: Device not responding to
set address.
Sep 16 14:38:17 fuller kernel: [ 259.510201] usb 3-4: Device not responding to
set address.
Sep 16 14:38:17 fuller kernel: [ 259.714169] usb 3-4: device not accepting
address 3, error -71
Sep 16 14:38:17 fuller kernel: [ 259.826218] usb 3-4: new full-speed USB
device number 4 using xhci_hcd
Sep 16 14:38:17 fuller kernel: [ 259.826387] usb 3-4: Device not responding to
set address.
Sep 16 14:38:17 fuller kernel: [ 260.030471] usb 3-4: Device not responding to
set address.
Sep 16 14:38:17 fuller kernel: [ 260.234411] usb 3-4: device not accepting
address 4, error -71
Sep 16 14:38:17 fuller kernel: [ 260.346462] usb 3-4: new full-speed USB
device number 5 using xhci_hcd
Sep 16 14:38:17 fuller kernel: [ 260.346624] usb 3-4: Device not responding to
set address.
Sep 16 14:38:18 fuller kernel: [ 260.550715] usb 3-4: Device not responding to
set address.
Sep 16 14:38:18 fuller kernel: [ 260.754648] usb 3-4: device not accepting
address 5, error -71
Sep 16 14:38:18 fuller kernel: [ 260.754749] hub 3-0:1.0: unable to enumerate
USB device on port 4
politas@fuller:~$ lsusb -t
/: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 5000M
/: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 480M
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M
|__ Port 6: Dev 3, If 0, Class=Vendor Specific Class, Driver=usbfs, 12M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M
|__ Port 3: Dev 3, If 0, Class=Human Interface Device, Driver=usbhid,
1.5M
Tried the autosuspend workaround mentioned above with no change. How do we
undo that, by the way?
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1242321
Title:
USB 3.0 Harddrive not recognised
Status in linux package in Ubuntu:
Confirmed
Bug description:
Ubuntu is not recognising any device plugged into any USB 3.0 ports.
Sometimes Ubuntu will freeze for a few seconds when you plug something
into a USB 3.0 port; when Ubuntu comes out of the freeze, the device
is still NOT recognised.
No problems with USB 2.0 ports and devices.
The USB 3.0 on this computer only works in Windows 7 (I'm dual booting
Ubuntu 13.10 and Windows 7, both are 64-bit).
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1242321/+subscriptions
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