This bug is missing log files that will aid in diagnosing the problem. >From a terminal window please run:
apport-collect 1485593 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1485593 Title: My touchpad is not working. Status in linux package in Ubuntu: Incomplete Bug description: Installed Ubuntu 14 and 15 on same laptop and both versions seems like they did not detect my touchpad. I am currently using Ubuntu 14. USB Wireless mouse works when plugged in. Laptop model: Acer Aspire E 11 ES1-111-C53P Touchpad Manufacturer: Synaptics When Symptom first appeared: At the start of the installation of Ubuntu 14 or 15. dmesg: https://drive.google.com/file/d/0B8ZBu31DPC0kRHg4TGRRZExONGM/view?usp=sharing devices: https://drive.google.com/file/d/0B8ZBu31DPC0kSTljOUtjaXdzTGs/view?usp=sharing To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1485593/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp