Public bug reported: I have a Sony Vaio SVT131A11L laptop. The usb 2.0 ports are not working, but the USB 3.0 port does. They appear in lspci and lsusb, but devices connected to them do not work. There are no messages in dmesg when something is plugged into the 2.0 port.
cat /proc/version_signature Ubuntu 3.8.0-27.40-generic 3.8.13.4 lsb_release -rd Description: Ubuntu 13.04 Release: 13.04 lsusb Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 003 Device 006: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f3:0018 Elan Microelectronics Corp. Bus 001 Device 004: ID 05ca:18c4 Ricoh Co., Ltd dmesg before plugged into the USB2.0 ports and after plugged into the USB2.0 ports is the same ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-27-generic 3.8.0-27.40 ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4 Uname: Linux 3.8.0-27-generic x86_64 ApportVersion: 2.9.2-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: diego 2143 F.... pulseaudio Date: Fri Aug 2 23:47:57 2013 HibernationDevice: RESUME=UUID=8c3ef773-9fe7-4dfa-b2ed-94e3c3eede00 InstallationDate: Installed on 2013-07-30 (3 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Sony Corporation SVT13128CXS MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-27-generic root=UUID=d3b8778d-3bcc-4f20-aaa6-f9f0c6ceb460 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.8.0-27-generic N/A linux-backports-modules-3.8.0-27-generic N/A linux-firmware 1.106 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/13/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: R0150D4 dmi.board.asset.tag: N/A dmi.board.name: VAIO dmi.board.vendor: Sony Corporation dmi.board.version: N/A dmi.chassis.asset.tag: N/A dmi.chassis.type: 10 dmi.chassis.vendor: Sony Corporation dmi.chassis.version: N/A dmi.modalias: dmi:bvnInsydeCorp.:bvrR0150D4:bd03/13/2013:svnSonyCorporation:pnSVT13128CXS:pvrC904V2PD:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A: dmi.product.name: SVT13128CXS dmi.product.version: C904V2PD dmi.sys.vendor: Sony Corporation ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug raring ** Attachment added: "lspci-vnvn.log" https://bugs.launchpad.net/bugs/1207944/+attachment/3758782/+files/lspci-vnvn.log -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1207944 Title: usb 2.0 ports are not working - Ubuntu 13.04 Status in “linux” package in Ubuntu: New Bug description: I have a Sony Vaio SVT131A11L laptop. The usb 2.0 ports are not working, but the USB 3.0 port does. They appear in lspci and lsusb, but devices connected to them do not work. There are no messages in dmesg when something is plugged into the 2.0 port. cat /proc/version_signature Ubuntu 3.8.0-27.40-generic 3.8.13.4 lsb_release -rd Description: Ubuntu 13.04 Release: 13.04 lsusb Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 003 Device 006: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f3:0018 Elan Microelectronics Corp. Bus 001 Device 004: ID 05ca:18c4 Ricoh Co., Ltd dmesg before plugged into the USB2.0 ports and after plugged into the USB2.0 ports is the same ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-27-generic 3.8.0-27.40 ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4 Uname: Linux 3.8.0-27-generic x86_64 ApportVersion: 2.9.2-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: diego 2143 F.... pulseaudio Date: Fri Aug 2 23:47:57 2013 HibernationDevice: RESUME=UUID=8c3ef773-9fe7-4dfa-b2ed-94e3c3eede00 InstallationDate: Installed on 2013-07-30 (3 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Sony Corporation SVT13128CXS MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-27-generic root=UUID=d3b8778d-3bcc-4f20-aaa6-f9f0c6ceb460 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.8.0-27-generic N/A linux-backports-modules-3.8.0-27-generic N/A linux-firmware 1.106 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/13/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: R0150D4 dmi.board.asset.tag: N/A dmi.board.name: VAIO dmi.board.vendor: Sony Corporation dmi.board.version: N/A dmi.chassis.asset.tag: N/A dmi.chassis.type: 10 dmi.chassis.vendor: Sony Corporation dmi.chassis.version: N/A dmi.modalias: dmi:bvnInsydeCorp.:bvrR0150D4:bd03/13/2013:svnSonyCorporation:pnSVT13128CXS:pvrC904V2PD:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A: dmi.product.name: SVT13128CXS dmi.product.version: C904V2PD dmi.sys.vendor: Sony Corporation To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1207944/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp