There have been a number of kernel updates since the one you reported this bug against. Please test again with the newer kernel and indicate in the bug if you are still not able to suspend/resume.
You can update to the latest kernel by simply running the following commands in a terminal window: sudo apt-get update sudo apt-get dist-upgrade If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released. Thank you for your help, we really do appreciate it. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1166347 Title: [Acer Aspire 5741] suspend/resume failure Status in “linux” package in Ubuntu: Incomplete Bug description: just restarted. No chance at having gone to sleep. Everything blew up. ProblemType: KernelOops DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-16-generic ProcVersionSignature: Ubuntu 3.8.0-16.26-generic 3.8.5 Uname: Linux 3.8.0-16-generic x86_64 Annotation: This occured during a previous suspend and prevented it from resuming properly. ApportVersion: 2.9.2-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: cldershem 2062 F.... pulseaudio Date: Wed Apr 3 02:31:34 2013 ExecutablePath: /usr/share/apport/apportcheckresume ExecutableTimestamp: 1364372193 Failure: suspend/resume HibernationDevice: RESUME=UUID=a11f925e-d325-412c-ae4c-a103225060ba InstallationDate: Installed on 2013-02-08 (59 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130207.1) InterpreterPath: /usr/bin/python3.3 Lsusb: Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 003: ID 064e:a219 Suyin Corp. 1.3M WebCam (notebook emachines E730, Acer sub-brand) MachineType: Acer Aspire 5741 MarkForUpload: True ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume ProcCwd: / ProcEnviron: TERM=linux PATH=(custom, no user) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-16-generic root=UUID=508aa5a9-8ef3-4e81-988d-4d1eda3d5e8f ro quiet splash acpi_osi=Linux acpi_backlight=vendor vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.8.0-16-generic N/A linux-backports-modules-3.8.0-16-generic N/A linux-firmware 1.104 SourcePackage: linux Title: [Acer Aspire 5741] suspend/resume failure UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 02/24/2011 dmi.bios.vendor: Acer dmi.bios.version: V1.21 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Aspire 5741 dmi.board.vendor: Acer dmi.board.version: V1.21 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.21 dmi.modalias: dmi:bvnAcer:bvrV1.21:bd02/24/2011:svnAcer:pnAspire5741:pvrV1.21:rvnAcer:rnAspire5741:rvrV1.21:cvnAcer:ct10:cvrV1.21: dmi.product.name: Aspire 5741 dmi.product.version: V1.21 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1166347/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp