There have been a number of kernel updates since the one you reported this bug against. Please test again with the newer kernel and indicate in the bug if you are still not able to suspend/resume.
You can update to the latest kernel by simply running the following commands in a terminal window: sudo apt-get update sudo apt-get dist-upgrade If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released. Thank you for your help, we really do appreciate it. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1119986 Title: [Gateway MX3701] suspend/resume failure Status in “linux” package in Ubuntu: Incomplete Bug description: upon booting up, this error comes up ProblemType: KernelOops DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-4-generic 3.8.0-4.9 ProcVersionSignature: Ubuntu 3.8.0-5.10-generic 3.8.0-rc6 Uname: Linux 3.8.0-5-generic i686 Annotation: This occured during a previous suspend and prevented it from resuming properly. ApportVersion: 2.8-0ubuntu4 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: krakora 1923 F.... pulseaudio Date: Wed Feb 6 09:06:31 2013 ExecutablePath: /usr/share/apport/apportcheckresume Failure: suspend/resume HibernationDevice: RESUME=UUID=bdd8f3d8-d2a3-4a76-9e4a-1da0ac2338fe InstallationDate: Installed on 2013-01-04 (36 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2) InterpreterPath: /usr/bin/python3.3 Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: Gateway MX3701 MarkForUpload: True ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume ProcEnviron: TERM=linux PATH=(custom, no user) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-5-generic root=/dev/mapper/ubuntu-root ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.8.0-5-generic N/A linux-backports-modules-3.8.0-5-generic N/A linux-firmware 1.100 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux Title: [Gateway MX3701] suspend/resume failure UpgradeStatus: Upgraded to raring on 2013-02-03 (5 days ago) UserGroups: dmi.bios.date: 12/28/06 dmi.bios.vendor: Phoenix dmi.bios.version: 83.05 dmi.board.vendor: Gateway dmi.board.version: Rev x dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 8 dmi.chassis.vendor: Gateway dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenix:bvr83.05:bd12/28/06:svnGateway:pnMX3701:pvr83.05:rvnGateway:rn:rvrRevx:cvnGateway:ct8:cvrN/A: dmi.product.name: MX3701 dmi.product.version: 83.05 dmi.sys.vendor: Gateway To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1119986/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp