On martedì 27 febbraio 2018 20:19:24 CET, Martin Flöser wrote:
Am 2018-02-27 13:43, schrieb Boudewijn Rempt:
On Tuesday, 27 February 2018 13:30:12 CET Paul Brown wrote:
Is it true that users get confused by the bugtracking system?
If so, this is
an issue, right?
Well, users can get confused by _everything_. Though I probably have more
absolutely non-technical users reporting bugs than most other
KDE projects. I
haven't seen many signs of users being confused by UNCONFIRMED
vs CONFIRMED,
though.
In KWin we get quite often the "bug open for X months and still
unconfirmed!!!!" Which I have to answer with "unconfirmed has no
meaning in the development of KWin". If we can get rid of this
conflict area I would be very happy.
Exactly. Also, what Luca said: unconfirmed gives the impression that we
don't care about the bug.
My point is that confirmed/unconfirmed adds more problems than it solves.
Cheers
Martin