On martedì 27 febbraio 2018 20:19:24 CET, Martin Flöser wrote:
Am 2018-02-27 13:43, schrieb Boudewijn Rempt:
On Tuesday, 27 February 2018 13:30:12 CET Paul Brown wrote:

Is it true that users get confused by the bugtracking system? If so, this is
an issue, right?

Well, users can get confused by _everything_. Though I probably have more
absolutely non-technical users reporting bugs than most other KDE projects. I haven't seen many signs of users being confused by UNCONFIRMED vs CONFIRMED,
though.

In KWin we get quite often the "bug open for X months and still unconfirmed!!!!" Which I have to answer with "unconfirmed has no meaning in the development of KWin". If we can get rid of this conflict area I would be very happy.

Exactly. Also, what Luca said: unconfirmed gives the impression that we don't care about the bug.

My point is that confirmed/unconfirmed adds more problems than it solves.


Cheers
Martin



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