https://bugs.kde.org/show_bug.cgi?id=494762
Bug ID: 494762 Summary: upgrade to 24.04 failed Classification: KDE Neon Product: neon Version: unspecified Platform: Neon OS: Linux Status: REPORTED Severity: normal Priority: NOR Component: Packages Unstable Edition Assignee: neon-b...@kde.org Reporter: piotr.mierzwin...@gmail.com CC: j...@jriddell.org, neon-b...@kde.org Target Milestone: --- SUMMARY I met error like below: <cut> localuser:root being added to access control list error: XDG_RUNTIME_DIR is invalid or not set in the environment. Error in function pulse Traceback (most recent call last): File "/usr/lib/python3/dist-packages/DistUpgrade/DistUpgradeFetcherKDE.py", line 216, in pulse self.dialog.installationProgress.setValue( TypeError: setValue(self, value: int): argument 1 has unexpected type 'float' Error in function pulse Traceback (most recent call last): File "/usr/lib/python3/dist-packages/DistUpgrade/DistUpgradeFetcherKDE.py", line 216, in pulse self.dialog.installationProgress.setValue( TypeError: setValue(self, value: int): argument 1 has unexpected type 'float' error: XDG_RUNTIME_DIR is invalid or not set in the environment. Unit packagekit.socket does not exist, proceeding anyway. Created symlink /run/systemd/system/packagekit.socket → /dev/null. Created symlink /run/systemd/system/packagekit.service → /dev/null. Failed to start apt-news.service: Unit apt-news.service not found. Failed to start esm-cache.service: Unit esm-cache.service not found. Failed to start apt-news.service: Unit apt-news.service not found. Failed to start esm-cache.service: Unit esm-cache.service not found. Failed to start apt-news.service: Unit apt-news.service not found. Failed to start esm-cache.service: Unit esm-cache.service not found. Error: GDBus.Error:org.freedesktop.systemd1.UnitMasked: Unit packagekit.service is masked. Error: GDBus.Error:org.freedesktop.systemd1.UnitMasked: Unit packagekit.service is masked. Error: GDBus.Error:org.freedesktop.systemd1.UnitMasked: Unit packagekit.service is masked. error: cannot list snaps: cannot communicate with server: Get "http://localhost/v2/snaps": dial unix /run/snapd.socket: connect: no such file or directory exitMainLoopMidFlight Traceback (most recent call last): File "/tmp/neon-release-upgrader-4mx0yzna/noble", line 8, in <module> sys.exit(main()) File "/tmp/neon-release-upgrader-4mx0yzna/DistUpgrade/DistUpgradeMain.py", line 241, in main if app.run(): File "/tmp/neon-release-upgrader-4mx0yzna/DistUpgrade/DistUpgradeController.py", line 2662, in run return self.fullUpgrade() File "/tmp/neon-release-upgrader-4mx0yzna/DistUpgrade/DistUpgradeController.py", line 2467, in fullUpgrade if not self.doPostInitialUpdate(): File "/tmp/neon-release-upgrader-4mx0yzna/DistUpgrade/DistUpgradeController.py", line 1438, in doPostInitialUpdate self.quirks.run("PostInitialUpdate") File "/tmp/neon-release-upgrader-4mx0yzna/DistUpgrade/DistUpgradeQuirks.py", line 105, in run func() File "/tmp/neon-release-upgrader-4mx0yzna/DistUpgrade/DistUpgradeQuirks.py", line 130, in noblePostInitialUpdate self._test_and_fail_on_tpm_fde() File "/tmp/neon-release-upgrader-4mx0yzna/DistUpgrade/DistUpgradeQuirks.py", line 1921, in _test_and_fail_on_tpm_fde snap_list = subprocess.check_output(['snap', 'list']) File "/usr/lib/python3.10/subprocess.py", line 421, in check_output return run(*popenargs, stdout=PIPE, timeout=timeout, check=True, File "/usr/lib/python3.10/subprocess.py", line 526, in run raise CalledProcessError(retcode, process.args, subprocess.CalledProcessError: Command '['snap', 'list']' returned non-zero exit status 1. Error in sys.excepthook: Traceback (most recent call last): File "/tmp/neon-release-upgrader-4mx0yzna/DistUpgrade/DistUpgradeViewKDE.py", line 730, in _handleException str(run_apport()), str(ran_apport)) NameError: name 'ran_apport' is not defined. Did you mean: 'run_apport'? Original exception was: Traceback (most recent call last): File "/tmp/neon-release-upgrader-4mx0yzna/noble", line 8, in <module> sys.exit(main()) File "/tmp/neon-release-upgrader-4mx0yzna/DistUpgrade/DistUpgradeMain.py", line 241, in main if app.run(): File "/tmp/neon-release-upgrader-4mx0yzna/DistUpgrade/DistUpgradeController.py", line 2662, in run return self.fullUpgrade() File "/tmp/neon-release-upgrader-4mx0yzna/DistUpgrade/DistUpgradeController.py", line 2467, in fullUpgrade if not self.doPostInitialUpdate(): File "/tmp/neon-release-upgrader-4mx0yzna/DistUpgrade/DistUpgradeController.py", line 1438, in doPostInitialUpdate self.quirks.run("PostInitialUpdate") File "/tmp/neon-release-upgrader-4mx0yzna/DistUpgrade/DistUpgradeQuirks.py", line 105, in run func() File "/tmp/neon-release-upgrader-4mx0yzna/DistUpgrade/DistUpgradeQuirks.py", line 130, in noblePostInitialUpdate self._test_and_fail_on_tpm_fde() File "/tmp/neon-release-upgrader-4mx0yzna/DistUpgrade/DistUpgradeQuirks.py", line 1921, in _test_and_fail_on_tpm_fde snap_list = subprocess.check_output(['snap', 'list']) File "/usr/lib/python3.10/subprocess.py", line 421, in check_output return run(*popenargs, stdout=PIPE, timeout=timeout, check=True, File "/usr/lib/python3.10/subprocess.py", line 526, in run raise CalledProcessError(retcode, process.args, subprocess.CalledProcessError: Command '['snap', 'list']' returned non-zero exit status 1. Removed /run/systemd/system/packagekit.service. Removed /run/systemd/system/packagekit.socket. </cut> I terminal (konsole) I run: $ echo $XDG_RUNTIME_DIR /run/user/1000 $ stat /run/user/1000 File: /run/user/1000 Size: 500 Blocks: 0 IO Block: 4096 directory Device: 37h/55d Inode: 1 Links: 14 Access: (0700/drwx------) Uid: ( 1000/ piotr) Gid: ( 1001/ piotr) Access: 2024-10-14 20:25:43.014412245 +0200 Modify: 2024-10-14 18:06:11.789112947 +0200 Change: 2024-10-14 18:06:11.789112947 +0200 Birth: 2024-10-14 18:01:49.115002280 +0200 STEPS TO REPRODUCE 1. Update system 2. Click into "Upgrade available" in notification window 3. OBSERVED RESULT upgrade failed with error like above EXPECTED RESULT upgrade finished with success SOFTWARE/OS VERSIONS Linux/KDE Plasma: KDE Plasma Version: 6.2.80 KDE Frameworks Version: 6.7.0 Qt Version: 6.7.0 ADDITIONAL INFORMATION -- You are receiving this mail because: You are watching all bug changes.