https://bugs.kde.org/show_bug.cgi?id=490537
Bug ID: 490537
Summary: Tacking screenshot on Dell is a challenge, every time
Windows 10 is hanging
Classification: I don't know
Product: kde
Version: unspecified
Platform: Other
OS: Other
Status: REPORTED
Severity: minor
Priority: NOR
Component: general
Assignee: unassigned-b...@kde.org
Reporter: skcwebworld+...@gmail.com
Target Milestone: ---
Hello,
I hope you're doing well. I'm facing a recurring issue with my Dell computer
running Windows 10. Every time I attempt to take a screenshot, the system hangs
or becomes unresponsive. This problem is becoming increasingly frustrating and
is significantly impacting my productivity.
I've tried using various methods to capture screenshots, including the Print
Screen key, the Snipping Tool, and even third-party screenshot software, but
the result is always the same: my computer freezes. I've ensured that my
Windows 10 operating system is up-to-date and that all drivers are current, but
the issue persists.
I suspect there might be a conflict or a software-related issue causing this
problem, but I'm not sure how to pinpoint it or resolve it. I rely heavily on
taking screenshots for my work and personal tasks, so finding a solution is
quite urgent for me.
Could you please provide some guidance on how to diagnose and fix this issue?
Any steps or troubleshooting tips you can offer would be greatly appreciated.
If there's a need for more detailed technical information about my system, I'd
be happy to provide it.
Thank you in advance for your assistance. Looking forward to your response.
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