https://bugs.kde.org/show_bug.cgi?id=474208
Bug ID: 474208
Summary: Krita crashed with an Access Violation error
(0xc0000005) when opening a file. The faulting module
was libkritaui.dll.
Classification: I don't know
Product: kde
Version: unspecified
Platform: Microsoft Windows
OS: Microsoft Windows
Status: REPORTED
Severity: crash
Priority: NOR
Component: general
Assignee: unassigned-b...@kde.org
Reporter: hitendra4...@gmail.com
Target Milestone: ---
Created attachment 161437
--> https://bugs.kde.org/attachment.cgi?id=161437&action=edit
Don't Open Krita APPCRASH
SUMMARY
Krita crashed with an Access Violation error (0xc0000005) when opening a file.
The faulting module was libkritaui.dll.
NOTE: If you are reporting a crash, please try to attach a backtrace with debug
symbols.
See
https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
I am using Krita version 5.1.5.100 on Windows 10 version 1909. When I try to
open a large file, Krita crashes with an Access Violation error (0xc0000005).
The faulting module is libkritaui.dll.
STEPS TO REPRODUCE
1. Open Krita version 5.1.5 on Windows 7 version 5 January, 2023 .
2. Try to open a large file. The file should be at least 4K in size and saved
in the PNG format.
3. The crash should occur when you try to open the file.
OBSERVED RESULT
Krita crashed when I tried to open a 4K image file with a resolution of 3840 x
2160 pixels. The file was saved in the PNG format. The crash occurred when I
double-clicked on the file icon in Windows Explorer. The error message I
received was:
Krita has stopped working. A problem caused the program to stop working
correctly. Windows will close the program and notify you if a solution is
available.
EXPECTED RESULT
Krita should open the file without crashing. The file should be displayed in
the Krita window. The user should be able to interact with the file as
expected.
SOFTWARE VERSIONS : Krita 5.1.5
Windows: Windows 7 ultimate 2009 Mcrosoft corporation
Krita version : 5.1.5.100
Your graphics card driver version: Intel(r) Pentium(r) CPU B960 @ 2.20 GHz 2.20
GHz
ADDITIONAL INFORMATION
The additional information provided by the error message is not very helpful.
It only provides the faulting module and some hexadecimal values.
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