https://bugs.kde.org/show_bug.cgi?id=464323
Bug ID: 464323
Summary: Multiple identical network scanners difficult to
distinguish
Classification: Applications
Product: Skanpage
Version: 22.12.1
Platform: Archlinux
OS: Linux
Status: REPORTED
Severity: minor
Priority: NOR
Component: general
Assignee: a.stipp...@gmx.net
Reporter: simonisfrede...@gmail.com
Target Milestone: ---
Created attachment 155313
--> https://bugs.kde.org/attachment.cgi?id=155313&action=edit
Two identical network scanners
DISCLAIMER
I am aware that this is not a bug as such and probably also not in skanpage
itself, but this problem strongly impacts usability of the application.
The described user experience is essentially random and confusing for
non-technically minded people.
To make this more user-sided, I'll mix printing and scanning below.
SUMMARY
Having multiple scanner/printer units of the same model in the network makes it
difficult to select the correct one.
Skanpage shows a list of devices and their IPs (see picture).
Selecting the correct one, currently requires manually checking the IP of the
desired unit and looking it up in the list.
This is confusing especially as the IP may change depending on DHCP settings.
In my case, I have two DCP-L2530DW models connected to my network and both are
configured with different "contact and location" information.
When printing from Android using the provider from Brother, it displays the
printers as:
DCP-L2530DW series (ContactA)
DCP-L2530DW series (ContactB)
While not perfect (as showing the location instead of the contact would be a
more logical choice), this allows to quickly detect the correct unit.
STEPS TO REPRODUCE
1. Connect 2 scanners of the same model to the network
2. Open Skanpage
3. Wait for the network device detection
OBSERVED RESULT
Hard to distinguish units. IP is only hint.
EXPECTED RESULT
Display some additional information about the configuration of each unit.
Maybe a reverse DNS lookup of the IP to get the hostname in the network.
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