https://bugs.kde.org/show_bug.cgi?id=460013
Bug ID: 460013
Summary: When logging in, plasmashell fails to load so the
program has to be manually opened in the Konsole via
the control+esc menu
Classification: KDE Neon
Product: neon
Version: unspecified
Platform: Neon
OS: Linux
Status: REPORTED
Severity: major
Priority: NOR
Component: general
Assignee: neon-b...@kde.org
Reporter: wclifton...@gmail.com
CC: j...@jriddell.org, neon-b...@kde.org, sit...@kde.org
Target Milestone: ---
Created attachment 152602
--> https://bugs.kde.org/attachment.cgi?id=152602&action=edit
A video I recorded after encountering the bug and then immediately logging out
which is when I started filming.
SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug
symbols.
See
https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***
I logged into my computer after it loaded the SDDM login page, I selected the
option "Plasma (X11)" or "Plasma (Wayland)", the loading screen went blank and
Steam loaded (it is set to load on boot), if I closed or minimised Steam, then
there would only be a black screen, the KWin functions work properly such as
Alt+Tab or Meta+Tab but the shell has not loaded, I do not see my wallpaper
background or any of the desktop features such as the floating panel or clock
widget and the only way to open a program is via the Konsole which can be
opened from the "systemmonitor" program which loads when control+escape is
pressed on the keyboard.
I first saw this bug when I had the "obsolete" KDE "Liquidshell" installed
which I had load instead of the "plasmashell" even when "Plasma (X11)" was
selected in the SDDM login menu instead of "Liquidshell" in the SDDM menu, I
then removed the "Liquidshell" via the Konsole using the command "sudo apt
remove liquidshell" and logged out whereby the "liquidshell" option was
removed.
The other options in the SDDM login menu were:
Gnome (Wayland)
Plasma (Wayland)
Gnome (Ubuntu)
Gnome (on X.org)
Gnome (on X11)
Liquidshell
Plasma (X11)
Ubuntu
Selecting Ubuntu would load the GNOME 3.23 shell in light theme; trying to
select the dark theme would crash the GNOME shell and load a menu asking to log
out of the system; All KDE apps would load in the application menu including
the Plasma settings application.
STEPS TO REPRODUCE
n/a I recorded this bug because I logged in and then immediately logged out
which is when I started recording from my phone as I run KDE Neon on real
hardware (is listed as an attachment)
OBSERVED RESULT
"Plasmashell" failed to load on boot so it had to be manually loaded via the
Konsole but if the Konsole crashed or was manually closed, then the
"plasmashell" would also close.
EXPECTED RESULT
"Plasmashell" loads on boot with no errors, not requiring the program to be
manually loaded on boot via the Konsole.
SOFTWARE/OS VERSIONS
Windows: n/a
macOS: n/a
Linux/KDE Plasma: KDE Neon 5.25 with KDE Plasma 5.25
(available in About System)
Info copied from Neofetch in Konsole:
`..---+/---..` william@MEDIONKDENEON
`---.`` `` `.---.` ---------------------
.--.` `` `-:-. OS: KDE neon User - 5.25 x86_64
`:/: `.----//----.` :/- Host: E32012
.:. `---` `--.` .:` Kernel: 5.15.0-48-generic
.:` `--` .:- `:. Uptime: 16 mins
`/ `:. `.-::-.` -:` `/` Packages: 3648 (dpkg), 98 (flatpak),
28 (snap)
/. /. `:++++++++:` .: .: Shell: bash 5.0.17
`/ .: `+++++++++++/ /` `+` Resolution: 1920x1080
/+` -- .++++++++++++` :. .+: DE: Plasma
`/ .: `+++++++++++/ /` `+` Theme: [Plasma], Graphite-dark-nord
[GTK2/3]
/` /. `:++++++++:` .: .: Icons: WhiteSur [Plasma], WhiteSur
[GTK2/3]
./ `:. `.:::-.` -:` `/` Terminal: konsole
.:` `--` .:- `:. CPU: AMD Ryzen 3 PRO 4350G with
.:. `---` `--.` .:` Radeon Graphics (8) @ 4.105GHz
`:/: `.----//----.` :/- GPU: AMD ATI 0d:00.0 Renoir
.-:.` `` `-:-. Memory: 3012MiB / 23417MiB
`---.`` `` `.---.`
`..---+/---..`
KDE Plasma Version: 5.25
KDE Frameworks Version: 5.98.0
Qt Version: 5.15.6
Kernel Version: 5.15.0-48-generic (64-bit)
Graphics Platform: X11
ADDITIONAL INFORMATION
Liquidshell was installed the first time I came across this bug today but was
latterly removed (as seen in the attached video)
Windows 11 is installed on a separate drive (SSD) and the drive that KDE Neon
is installed on has a section formatted to NTFS for use in Windows since
Microsoft still does not want ext4 to be read in Windows 10 or 11 without WSL
or WSL2.
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