https://bugs.kde.org/show_bug.cgi?id=459496
Bug ID: 459496
Summary: Error : Unable to load applications Please check
Internet connectivity
Classification: Applications
Product: Discover
Version: 5.24.6
Platform: Ubuntu
OS: Linux
Status: REPORTED
Severity: normal
Priority: NOR
Component: discover
Assignee: plasma-b...@kde.org
Reporter: jackvera...@gmail.com
CC: aleix...@kde.org
Target Milestone: ---
Created attachment 152318
--> https://bugs.kde.org/attachment.cgi?id=152318&action=edit
plasma-discover startupscreen with unable-to-load-applications
SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug
symbols.
See
https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***
STEPS TO REPRODUCE
1. Start Discover from the ubuntu menu or from command line by plasma-discover
2. Application starts and shows window with message : Unable to load
applications Please check Internet connectivity
3. This message does not go away and I do not get Applications but other things
seem to work
OBSERVED RESULT
Clicking Applications gives the error again : Unable to load applications
Please check Internet connectivity
Clicking on Application Addons shows a lot of icons
Clicking on Plasma Addons show a lot of icons
Clicking Installed shows "Nothing found"
Clicking Settings shows Ubuntu 22.04.01 LTS and lots of boxes with just some
checked
Clicking About shows About info including version 5.24.6
Clicking Applications gives the error again : Unable to load applications
Please check Internet connectivity
EXPECTED RESULT
After starting the application I would expect to be able to browse to
Applications and categories and find applications which I can install / remove
SOFTWARE/OS VERSIONS
Windows:
macOS:
Linux/KDE Plasma: Ubuntu 22.04.1 LTS :
lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 22.04.1 LTS
Release: 22.04
Codename: jammy
(available in About System)
KDE Plasma Version:
KDE Frameworks Version: 5.92.0
Qt Version: 5.15.3(built against 5.15.3)
ADDITIONAL INFORMATION
I am not sure but I think I may have this issue since I upgraded from Ubuntu
22.04 LTS to 22.04.1 LTS.
apt update, apt remove plasma-discover followed by apt install plasma-discover
did not solve this.
deleting the ~/.cache/discover cache does not help either.
I do have Internet connectivity via my home LAN and WiFi and also tried by WiFi
via a hotspot on my phone.
Always the same error.
I removed plasma discover and installed and older version
plasma-discover_5.24.4-0ubuntu1_amd64.deb for which I also needed to apt remove
plasma-discover-common and apt install plasma-discover-common=5.24.4-0ubuntu1
Same result. However, there were updates for plasma-discover and
plasma-discover-common to version 5.24.6 which I began with and since applying
these the application is back on version 5.24.6. So update mechanism works.
I tested with an other user, same result.
I created a new user and tested with that, same result.
Maybe the error is wrong and something needs to be changed somewhere in a
configuration file.
I am lost.
Please help
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