https://bugs.kde.org/show_bug.cgi?id=449983
Tiar <tamtamy.tym...@gmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |tamtamy.tym...@gmail.com
Status|REPORTED |NEEDSINFO
Resolution|--- |WAITINGFORINFO
--- Comment #2 from Tiar <tamtamy.tym...@gmail.com> ---
Hi @Dylan, you were supposed to add the log file to bug 449977, not create a
new bug report... please next time make sure you add your comment and your log
files to this place: https://bugs.kde.org/show_bug.cgi?id=449983 (best way:
just visit that link and then add comments and files - there is a little "Add
an attachment" button below bug report information).
1. Can you please tell me whether Krita only always crash when you create the
canvas?
2. And could you please also attach the file that you can find if you put this
text into the file browser: %LOCALAPPDATA%\kritacrash.log
3. And please tell me why your Krita is installed in this location: C:\Program
Files\WindowsApps\49800KritaProject.Krita_5.0.2.0_x64__n3kgb906j1zjg\krita -
how did you install it?
4. You can try going (without creating an image) to Settings -> Configure Krita
-> Display -> and change the Renderer from ANGLE/DirectX to OpenGL or the other
way around, close and reopen Krita and see if it works then. If not, disable
Canvas Acceleration and then close and open Krita and check if it works. And
tell me if it helped or not.
5. You can reinstall krita, but it won't help in this case. You could reset the
configuration though. Instruction:
https://docs.krita.org/en/KritaFAQ.html?highlight=configuration#resetting-krita-configuration
- Make sure to remove the 'kritadisplayrc' file as well. Remember that it will
reset your configuration to default values.
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