https://bugs.kde.org/show_bug.cgi?id=443559
Bug ID: 443559
Summary: Crash with a 'repaired' corrupted .kra file
Product: krita
Version: nightly build (please specify the git hash!)
Platform: Debian stable
OS: Linux
Status: REPORTED
Severity: crash
Priority: NOR
Component: * Unknown
Assignee: krita-bugs-n...@kde.org
Reporter: ahab.greybe...@hotmail.co.uk
Target Milestone: ---
SUMMARY
A user had a corrupted .kra file after Command+S saving, then there was a
crash.
The .kra file and its backup file could not be opened with the error message:
"The file does not exist..... Could not find root"
More details here:
https://krita-artists.org/t/help-krita-could-not-open-file-reason-the-file-doesnt-exist-could-not-find-root/30120/
A repair attempt, using ZipRepair gives a 'recovered' file that will crash the
4.4.8, 5.0.0-beta2 and the Oct 09 5.1.0-prealpha (git 45ea106) appimages on
Debian 10 MATE.
The backup .kra file (renamed from Altha.kra~) and its 'recovered' form are
attached.
When opened with the Oct 10 5.1.0-prealpha (git 45ea10672d) portable .zip
running on Windows 10, there is no crash but it can't be opened with the error
message:
"The file format cannot be parsed
Parsing error in root at line 31, column 28
Error message: unexpected character"
STEPS TO REPRODUCE
1. Open Altha-backup.kra
2. Use ZipRepair in an attempt to repair/recover it.
3. Open recovered-Altha-backup.kra
OBSERVED RESULT
1. It can't be opened. "The file does not exist..... Could not find root"
2. ZipRepair reports much repairing.
3. Instant crash.
There was no relevant log entry apart from
"KRITA DID NOT CLOSE CORRECTLY"
The Terminal said "Segmentation fault".
EXPECTED RESULT
3. Error message - No Crash
SOFTWARE/OS VERSIONS
Krita
Version: 5.1.0-prealpha (git 45ea106)
Languages: en_GB, en, en, en_GB, en
Hidpi: false
Qt
Version (compiled): 5.12.11
Version (loaded): 5.12.11
OS Information
Build ABI: x86_64-little_endian-lp64
Build CPU: x86_64
CPU: x86_64
Kernel Type: linux
Kernel Version: 4.19.0-17-amd64
Pretty Productname: Debian GNU/Linux 10 (buster)
Product Type: debian
Product Version: 10
Desktop: MATE
OpenGL Info
Vendor: "NVIDIA Corporation"
Renderer: "GeForce GTX 750 Ti/PCIe/SSE2"
Version: "4.6.0 NVIDIA 460.73.01"
Shading language: "4.60 NVIDIA"
Requested format: QSurfaceFormat(version 3.0, options
QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24,
redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8,
stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer,
swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile
QSurfaceFormat::CompatibilityProfile)
Current format: QSurfaceFormat(version 4.6, options
QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24,
redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8,
stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer,
swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile
QSurfaceFormat::CompatibilityProfile)
Version: 4.6
Supports deprecated functions true
is OpenGL ES: false
supportsBufferMapping: true
supportsBufferInvalidation: true
QPA OpenGL Detection Info
supportsDesktopGL: true
supportsOpenGLES: true
isQtPreferOpenGLES: false
useBufferInvalidation (config option): false
Hardware Information
GPU Acceleration: auto
Memory: 16039 Mb
Number of Cores: 8
Swap Location: /tmp
Current Settings
Current Swap Location: /tmp
Current Swap Location writable: true
Undo Enabled: true
Undo Stack Limit: 30
Use OpenGL: true
Use OpenGL Texture Buffer: true
Disable Vector Optimizations: false
Disable AVX Optimizations: false
Canvas State: OPENGL_SUCCESS
Autosave Interval: 900
Use Backup Files: true
Number of Backups Kept: 1
Backup File Suffix: ~
Backup Location: Same Folder as the File
Backup Location writable: false
Use Win8 Pointer Input: false
Use RightMiddleTabletButton Workaround: false
Levels of Detail Enabled: false
Use Zip64: false
Display Information
Number of screens: 2
Screen: 0
Name: DVI-D-1
Depth: 24
Scale: 1
Resolution in pixels: 1280x1024
Manufacturer: Dell Inc.
Model: DELL 1704FPV-
Refresh Rate: 60
Screen: 1
Name: DVI-D-0
Depth: 24
Scale: 1
Resolution in pixels: 1280x1024
Manufacturer: Dell Inc.
Model: DELL 1704FPV-
Refresh Rate: 60
ADDITIONAL INFORMATION
--
You are receiving this mail because:
You are watching all bug changes.
