https://bugs.kde.org/show_bug.cgi?id=442785
Bug ID: 442785
Summary: Make it easier for users to file bugs on their distro
when they run into distro-caused problems
Product: Discover
Version: 5.22.4
Platform: Other
OS: Linux
Status: REPORTED
Severity: normal
Priority: NOR
Component: discover
Assignee: lei...@leinir.dk
Reporter: n...@kde.org
CC: aleix...@kde.org
Target Milestone: ---
In Discover, many issues are caused by distro packaging issues, yet people file
bug reports against Discover anyway. A recent example is Bug 442654. The
reporter even included a screenshot that shows a dialog with the text, "Report
this to your distribution's packagers!" Clearly users don't know what this
means, or are too lazy to do so compared to filing a bug report on Discover.
To make this happen less often, I think we need to add a button that opens a
distro-provided bug tracking URL anywhere we display this message. That way
users have a clear path forward: click on the "file a bug" button, and that
button just so happens to take them to a distro bug tracker, rather than KDE's
bug tracker.
We could make the URL a CMake variable that is required for configuration, so
that distros would add a URL there.
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