https://bugs.kde.org/show_bug.cgi?id=424541
Bug ID: 424541
Summary: Cannot save on Android app
Product: krita
Version: unspecified
Platform: Android
OS: Android 10.x
Status: REPORTED
Severity: critical
Priority: NOR
Component: File formats
Assignee: krita-bugs-n...@kde.org
Reporter: mattmcfarland....@gmail.com
Target Milestone: ---
SUMMARY
I’m testing out the new Android beta on my Samsung Galaxy S6 Lite, and at first
it was working great, but now I’m getting errors whenever I try to save.
Sometimes the error is just a simple “Unknown Error”, other times it’s an
“Error occurred while writing to the file”. The file location I’m using is the
device local storage, “/storage/emulated/0/Documents/Krita
projects/filename.kra”. I created the Krita Projects folder, and I was able to
save projects in that location previously, but halfway through working on that
project I started getting this error and I can no longer seem to save any
projects.
STEPS TO REPRODUCE
1. Worked on painting for approximately an hour, had about 6-7 layers
2. Clicked save option, window opened option to save as JPG, which is not what
I wanted
3. Went to File > Save As, navigated through file browser and created Krita
Projects folder at the location "/storage/emulated/0/Documents", and saved as
Krita Project file successfuly.
4. Continued work on project, now offline, autosave worked about twice, then
started failing with an unknown error.
5. Attempted saving with the File > Save As menu, same as before, and got an
unknown error. Opened a new project and tried saving it, unknown error.
6. Went home and connected to internet, tried working on another new project
and using the File > Save As option and got the error "Error occurred while
writing to the file"
7. Additionally tried saving as JPG from the shortcut on the top menu bar, same
error as step 6.
OBSERVED RESULT
Have not been able to save for days across multiple new projects.
EXPECTED RESULT
To be able to save files.
SOFTWARE/OS VERSIONS
Android: Samsung Galaxy Tab S6 Lite
Android 10
One UI version 2.1
Kernel Version 4.14.113.18723785
Krita version 4.3.1-alpha (git 8798b4d)
ADDITIONAL INFORMATION
The tablet is very new, had little else installed on it at the time of failure
and very little customization done to the tablet, aside from changing the
device wallpaper and to dark theme it's pretty much stock. I also have not
tried reinstalling the application, just in case that actually fixes the issue
I wanted to make sure the devs have all the info they need before I get a
working app on my tablet again.
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