https://bugs.kde.org/show_bug.cgi?id=422075

            Bug ID: 422075
           Summary: providers.xml never loads
           Product: frameworks-knewstuff
           Version: 5.55.0
          Platform: openSUSE RPMs
                OS: Linux
            Status: REPORTED
          Severity: grave
          Priority: NOR
         Component: general
          Assignee: jpwhit...@kde.org
          Reporter: ho...@spliced.me.uk
                CC: ad...@leinir.dk, kdelibs-b...@kde.org
  Target Milestone: ---

SUMMARY
none of the applications using knewstuff are able to access providers via
providers.xml

STEPS TO REPRODUCE
1. R-click desktop, Add widgets..., Get new widgets, Download New Plasma
Widgets
2. (sometimes Plasma desktop temporarily disappears)
3. Plasma add-on installer appears, and remains empty, with error: Loading of
providers from file: https://download.kde.org/ocs/providers.xml
4. edit /etc/xdg/plasmoids.knsrc >
ProvidersUrl=https://autoconfig/ocs/providers.xml
5. Plasma add-on installer appears, and remains empty, with spinning 'Loading
provider information'
6. save providers.xml to local folder /etc/xdg
7. edit /etc/xdg/plasmoids.knsrc > ProvidersUrl=file://etc/xdg/providers.xml
8. Plasma add-on installer appears, and remains empty, with spinning 'Loading
provider information'

OBSERVED RESULT
providers information never loads, and new widgets/plasmoids pane is never
populated

EXPECTED RESULT
new widgets/plasmoids pane is populated with an overwhelming array of exciting
possibilities

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: OpenSUSE 15.1 (151.1.1)
(available in About System)
KDE Plasma Version: 5.12.8
KDE Frameworks Version: 5.55.0
Qt Version: 5.9.7

ADDITIONAL INFORMATION
this behaviour is also observed in other applications that use knewstuff, e.g.
wallpapers, 'look and feel', desktop theme, cursor feel;
marble _does work_, but
ProvidersUrl=http://edu.kde.org/marble/newstuff/providers-4.5.xml

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