https://bugs.kde.org/show_bug.cgi?id=411492

--- Comment #1 from David Hurka <david.hu...@mailbox.org> ---
This sounds very similar to a known issue with shortcuts in Okular, just that
it usually also doesn’t work when there is only one window.

What happens when you close the window in which you made the configuration /
the other window, and open a new Okular?

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