https://bugs.kde.org/show_bug.cgi?id=409373
starlightlovestod...@outlook.com changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|REPORTED |NEEDSINFO
Resolution|--- |WAITINGFORINFO
--- Comment #13 from starlightlovestod...@outlook.com ---
(In reply to Ahab Greybeard from comment #12)
> Just to clarify: You're running Windows 10 64-bit?
>
> What make and model of laptop do you have?
>
> What make and model of display-tablet do you have?
>
> Disconnect your display-tablet and reboot your laptop and use only your
> mouse/trackpad. Go to C:\Users\{your-user-name}\Application Data\Local and
> rename the file called 'kritarc' as 'kritarc-previous'.
>
> Go to https://download.kde.org/stable/krita/4.1.7/krita-x64-4.1.7.zip and
> say OK to accept the download which is the portable/standalone version of
> krita 4.1.7.
>
> Right-click it and Extract All, which will give you a folder of the same
> name. Go into that folder to find a shortcut called 'krita' and run it. This
> will not affect your existing krita installed version and krita will create
> a fresh default kritarc configuration file, as you'll notice from the theme,
> etc.
>
> If you can't make an animation using 4.1.7 like that, then there is
> something wrong with your laptop configuration. I don't think it could be
> caused by the display-tablet drivers, which I assume you've installed, but I
> don't know about that subject.
>
> If 4.1.7 does work like that with no problems, close it and delete the
> freshly made 'kritarc' file then rename the 'kritarc-previous' file as
> 'kritarc' to get back to your familar configuration. Try 4.1.7 again and if
> it doesn't work then it's a strange krita configuration problem and you'll
> need to provide the kritarc file as an attachmnent for a developer to have a
> look at.
>
> If 4.1.7 does work with your original kritarc configuration file, then go to
> https://download.kde.org/stable/krita/4.2.2/krita-x64-4.2.2.zip to accept
> and download the krita 4.2.2 portable/standalone version and Extract it and
> use it to see if that works, still with just the laptop mouse/trackpad.
1. Yes
2. Lenovo ideapad 510
3. Parblo Coast 10
I can make an animation and/ or play an animation by renaming the file to
"kritarc-previous" and then running 4.1.7. When I delete the new "kritarc" and
change "kritarc-previous" back to "kritarc" and run 4.1.7, it crashes after I
animate and/or when I play the animation after a few seconds.
Do I provide the kritarc file in this thread?
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