https://bugs.kde.org/show_bug.cgi?id=399960

--- Comment #9 from Tyson Tan <tyson...@mail.com> ---
(In reply to Kai Uwe Broulik from comment #4)
> > Have you done any research about this matter? 
> 
> You want it changed so I suggest you provide some evidence backing your
> request. You seem to be using the terms "normal users" and "most users" far
> too frequently without any base for these claims.

I think I should answer your doubt with "some evidence to back my request".


### MY EXPERIENCE

I have been maintaining computers around me for more than 20 years now. It
started when I was in primary school. I have been the administrator and IT
support in every institute I studied/worked in. My friends and my relatives
call me to fix their computer all the time.


### THE NORMAL USERS

My own position mainly revolves around education system: primary schools,
middle schools, colleges, universities. But the people I helped come from all
walks of life: office workers, students, government officials, police officers,
artists, full-time-parents, doctors, psychiatrists, store cashiers, factory
runners, programmers, business owners, financial ventures...you name it.
Hundreds of them. More than 70% of these people, I don't even know them before
I offered them assistance.

With that in mind, I think I am justified to call them "NORMAL USERS". And they
all have two things in common: 

1) They are Microsoft Windows users. 
2) They use their computer for work.

If you have to be "precise about the numbers". I know 3 exceptions: I use Linux
myself. I converted one of my programmer friends into using Linux. One of my
relatives had a Macbook for "life-style statement" but he never actually used
it.

So my perception of "normal, working people" are 99.9% Microsoft Windows Users.
Even if you wrote my data off, the market share doesn't lie -- more than 90%
desktop users are using Microsoft Windows, give or take.

Those who comes from Microsoft Windows, expect a similar experience. It's
really that simple.


### WHY I REPORTED MY KDE PLASMA ISSUES

After reporting many bugs and judging from the reactions I had, I think some of
you might assume me reporting bugs to push my selfish goals to make KDE Plasma
the way I want, and thus treated my reports with extra scrutiny. But that can't
be further to the truth:

1) I prefer using default settings provided by the developers.
2) I trust (or want to trust) the developers to know better than me.
3) I even adapted to GNOME 3, as quirky as it is.
4) Changing KDE settings is easier after I wrote down the notes.
5) I've switched to KDE Plasma as my main workspace and I can make it
comfortable for me.

But I reported these bugs for those "normal working people" I mentioned above,
especially those who wanted to try KDE Plasma but stopped by all its quirks. I
was one of them and I know their pain. 

You can't hear the voices from those you unknowingly turned away. Someone has
to sacrifice their time and energy to become the bridge between you and them. I
am trying to be that bridge and let those voice come through. I have zero
benefit out of these unappreciated efforts. But I still believe reporting these
issues is the right thing to do. 

I'm not here to challenge your intellectual decisions. It's totally fine that
you have your own vision different than serving the needs of the people I
mentioned. But I hope my sincere intentions are treated fairly. Right now, I
really don't feel like I am welcomed to report bugs as a user here.

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