https://bugs.kde.org/show_bug.cgi?id=492315
TraceyC <kde...@tlcnet.info> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |WAITINGFORINFO CC| |kde...@tlcnet.info Status|REPORTED |NEEDSINFO --- Comment #2 from TraceyC <kde...@tlcnet.info> --- (In reply to Oleg Solovyov from comment #0) > 2. Lock screen > 3. Wait until fprintd finishes with timeout (in my case it asks for password) > kscreenlocker UI hides at this moment > > 4. Show UI back > 5. Try to unlock with fingerprint At this point, do you see a prompt near the password input to log in with your fingerprint? If you do *not* see that, this is probably a duplicate of bug 499893 Otherwise, it's different. In this case, would you get system logs with journalctl, starting about a minute before you see the fingerprint login fail? Adjust the date and time accordingly, and use this command: journalctl --since "2020-07-10 15:10:00" Then save the output to a file and attach it to this report. Thanks! -- You are receiving this mail because: You are watching all bug changes.