https://bugs.kde.org/show_bug.cgi?id=492315

TraceyC <kde...@tlcnet.info> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |WAITINGFORINFO
                 CC|                            |kde...@tlcnet.info
             Status|REPORTED                    |NEEDSINFO

--- Comment #2 from TraceyC <kde...@tlcnet.info> ---
(In reply to Oleg Solovyov from comment #0)

> 2. Lock screen
> 3. Wait until fprintd finishes with timeout (in my case it asks for password)
> kscreenlocker UI hides at this moment
> 
> 4. Show UI back
> 5. Try to unlock with fingerprint

At this point, do you see a prompt near the password input to log in with your
fingerprint?
If you do *not* see that, this is probably a duplicate of bug 499893

Otherwise, it's different. In this case, would you get system logs with
journalctl, starting about a minute before you see the fingerprint login fail?
Adjust the date and time accordingly, and use this command:

journalctl --since "2020-07-10 15:10:00" 

Then save the output to a file and attach it to this report. Thanks!

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