https://bugs.kde.org/show_bug.cgi?id=498414

Joshua Goins <j...@redstrate.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |WAITINGFORINFO
             Status|REPORTED                    |NEEDSINFO

--- Comment #1 from Joshua Goins <j...@redstrate.com> ---
What version of synapse is your server? What version of libQuotient are you
running? (If you do not know, you can view this under Settings > About NeoChat)

You're most likely running <0.9, which does not have auth media support.

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