For last 2 weeks, been trying to get attention on bug with CloudBees AWS 
credentials plugin 1.33.   The external ID feature causes failures for 
anything using an AWS role without an external ID.

I can't seem to get a response on this problem (looks like others have 
issues too).  Is there a process besides opening a ticket and waiting?

Issue on Jenkins JIRA:
https://issues.jenkins.io/browse/JENKINS-67452

Issue on GitHub:
https://github.com/jenkinsci/aws-credentials-plugin/issues/116

Thanks for any advice.
-Alan

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