Issue resolved. Thank you for the help Mark.

On Tuesday, January 19, 2021 at 11:55:43 AM UTC-8 Mark Waite wrote:

> Thanks for checking.  I see your account now on the Jenkins LDAP server.  
> I'll contact you through that email address for next steps.
>
> On Tue, Jan 19, 2021 at 12:36 PM Brent Spector <[email protected]> 
> wrote:
>
>> I attempted to use the different flow, but received the following error 
>> for my username and email.
>>
>> Username already exists.
>> Email already exists.  
>> On Tuesday, January 19, 2021 at 11:29:50 AM UTC-8 Mark Waite wrote:
>>
>>> On Tuesday, January 19, 2021 at 12:26:03 PM UTC-7 Marky wrote:
>>>
>>>> We are currently experiencing issues with Jira and LDAP
>>>>
>>>> On Jan 19, 2021, at 10:40 AM, Brent Spector wrote:
>>>>
>>>> I attempted to create a new account at 
>>>> https://accounts.jenkins.io/signup but the process errored out at 
>>>> `/doSignup`. This prevented me from setting a password. Attempting to 
>>>> reset 
>>>> my password does send the email to the correct address, but clicking the 
>>>> link sends me back to https://accounts.jenkins.io/login which is the 
>>>> place I can't log into because I don't have a password. Username is 
>>>> brentspector. 
>>>>
>>>>
>>> I don't see any entry in the Jenkins user database for the user 
>>> "brentspector".  I suspect that the original signup process did not 
>>> complete.  Could you try to signup again?
>>>
>>> If you're willing to try a different flow, try using 
>>> https://beta.accounts.jenkins.io for the signup rather than 
>>> https://accounts.jenkins.io 
>>>
>>> Mark Waite
>>>
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