Are your build agents all running JRE 8?  If not, they won't connect to 
Jenkins 2.60 and later.  Java 8 is required.

Mark Waite

On Wednesday, October 25, 2017 at 1:19:00 PM UTC-6, edward.b...@sovos.com 
wrote:
>
> Hello,
>
>  
>
> I am attempting to upgrade Jenkins on one of our sandboxes to the latest 
> LTS version (2.73.2). The issue I have encountered is after upgrading, our 
> build agents have all lost their connection to the master. I tried this a 
> couple different ways to find out when the issue starts.
>
>  
>
> Attempt #1: 2.24 > 2.73.2
>
>    1. Replace the jenkins.war with the 2.73.2 jenkins.war 
>    2. Edit the jenkins.xml to point to JRE 1.8 
>    3. Start the Jenkins service 
>    4. Jenkins starts up fine, but our three build agents are offline. 
>    5. Replaced the slave.war on build agent #1. 
>    6. Verify in the Jenkins-slave.xml points to JRE 1.8 (It already was) 
>    7. Started the agent service. Still does not go online. 
>    8. Try to connect via jnlp, but the connection times out. 
>    9. Updated all plugins 
>    10. Stop/Start the Jenkins service. 
>    11. Stop/Start the Jenkins agent service. Agent still offline. 
>    12. Start via jnlp. Connection times out. 
>
>  
>
> Attempt #2: 2.24 > 2.32.3 > 2.46.3 > 2.60.3
>
>    1. Revert to the original snapshot
>    2. Upgrade to 2.32.3, then to 2.46.3 (Found no issues) 
>    3. Replace the jenkins.war with the 2.60.3 jenkins.war 
>    4. Edit the jenkins.xml to point to JRE 1.8 
>    5. Start the Jenkins service 
>    6. Jenkins starts up fine, but our three build agents are offline. 
>    7. Replaced the slave.war on build agent #1. 
>    8. Verify in the Jenkins-slave.xml points to JRE 1.8 (It already was) 
>    9. Started the agent service. Still does not go online. 
>    10. Try to connect via jnlp, but the connection times out. 
>
>  
>
>  
>
> Here is the connection timeout error (Same error in both attempts):
>
>
> <https://lh3.googleusercontent.com/-SHyTX3d0tWA/WfDdIHh4iiI/AAAAAAAAAAM/ONWE3FWxcwoHDFZnH49POSn2MZYQ3pF1wCLcBGAs/s1600/agent_connection_timeout.PNG>
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> Some additional information:
>
> Master: Windows Server 2008 R2
>
> Agent 1: Windows Server 2008 R2
>
>
> - I was thinking the random ports would be an issue, since the jnlp 
> connects using a random port each time, but this is how our Jenkins has 
> been configured in previous versions and currently in production.
>
> - The issue occurs starting with the upgrade to 2.60.3. Both versions 
> 2.32.3 and 2.46.3 work fine.
>
>  
>
> Any help would be appreciated. I can provide any additional information as 
> needed.
>
>  
>
> Thank you,
>
> Eddie 
>

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