Hi,

I have the following problem in Jenkins: somehow the security system broke 
and when me, as admin, log in, cannot see any views or management or 
anything. If I shutdown Jenkins, disable useSecurity in config.xml and 
restart and go to Manage Jenkins -> Configure Global Security and re-enable 
Jenkins security, no user is found when trying to add them (see screenshot).

[image: Imágenes integradas 1]

But the user DO exist:

[image: Imágenes integradas 2]

Platform: Windows Server 2012
Jenkins version: 2.19.1
Security configuration: Jenkins own user database, Matrix-based security

If you need further information please ask.

How can I workaround this to re-configure users? Is it possible to reset 
the users database somehow?

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