This may sound "heretical", but it seems like that is too much process for a compilation failure or a test failure. If the code fails to compile, don't you most want to fix the failed compilation? Why make the person who is fixing the failed compilation also spend time updating another database / bug tracker to show that they fixed the failed compile.
Likewise for a test failure. If a test fails, it seems to me that the real value is in the analysis which decides if the test failed because the test is wrong, or if the test failed because the code being tested is wrong. Can you explain further why you want to track Jenkins detectable issues somewhere other than in Jenkins? Now, having expressed my skepticism of how you would open an issue ticket from Jenkins, you might look at: https://wiki.jenkins-ci.org/display/JENKINS/Trac+Plugin https://wiki.jenkins-ci.org/display/JENKINS/Redmine+Plugin https://wiki.jenkins-ci.org/display/JENKINS/Bugzilla+Plugin Thanks, Mark Waite >________________________________ > From: Gustavo Lira e Silva <guga.li...@gmail.com> >To: jenkinsci-users@googlegroups.com >Sent: Saturday, November 17, 2012 1:31 PM >Subject: Jenkins open or close issue > > >How can I implement to Jenkins open or close a issue ticket? > >I can use Redmine, Trac, Mantis, Bugzilla, whatever. It`s possible to jenkins >open a Issue ticket on some of this projects? > >If possible I would like open a Issue ticket (some of these softwares) and >jenkins closse the issue depending of the status of the build > >Thanks for you attention > > >