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Forwarding for the list's benefit. This looks like something that we would need to visit in the core email address resolution code. Sent from my Windows Phone From: nathan.grunzw...@hp.com Sent: 7/1/2012 12:16 PM To: slide.o....@gmail.com Subject: reason for jenkins hanging at email sending in email-ext and ldap hi, i tried to post in groups, but couldn't. below is an email i sent to my supervisors after investigating the issue on= our production jenkins: Hello,=20 sorry for interrupting, but i'm having the same problem and i've reached di= fferent conclusions. i thought i'd share with you (i even registered especially for this!). this is an email to my bosses of my analysis of the problem... Hi, i think that... The problem is not with LDAP. It Is with fallback logic of getting the user email from svn. When ldap fails to determine the user =E2=80=93 all of Jenkins projects are= iterated. In each one, all of previous builds are iterated. In each one, e= very commit is iterated.=20 We have a lot of projects and a lot of builds and a lot of commits. This takes a while=E2=80=A6 It=E2=80=99s also why things became worse =E2=80=93 more jobs more builds e= tc=E2=80=A6 It=E2=80=99s also why it doesn=E2=80=99t replicate in staging o= r testing environment =E2=80=93 not that many jobs/builds/commits=E2=80=A6 = It=E2=80=99s that simple=E2=80=A6 unfortunately there is no logging for thi= s, so we didn=E2=80=99t know this is the problem and instead blamed LDAP be= cause we only get here if there's an LDAP failure of some sort in extended = email plugin, which does log stuff so we see it.... Also, I=E2=80=99ve known for quite a while that our ldap is configured inco= rrectly =E2=80=93 meaning it won=E2=80=99t actually ever find the users=E2= =80=A6 so we=E2=80=99ll always get here=E2=80=A6 I can configure it correct= ly so that it does find the users =E2=80=93 and the problem will be solved.= No code changes and private versions of Jenkins open source plugins=E2=80= =A6 Once LDAP resolver fails we get to the following code: public String findMailAddressFor(User u) { for (AbstractProject<?,?> p : u.getProjects()) { i suspect u.getProjects() performance is to blame.