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Dylan,
I understand that the situation for GSSAPI authentication is far from being satisfactory.
The thing is that you probably know now - after debugging the issue on your side - infinitely more about how to configure it than I do.
So if you could document your findings on the Wiki, this would be great. If you have other suggestions on how to improve default user behaviour reagrding this issue with the plugin, I'm also happy to hear it.
Sorry, I do know basically nothing about GSSAPI. If you're looking for documentation/help, the Smack API site is probably a better location.