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What version of the build toolkit are you using?
Do you allow the same Jenkins job to run with more than one instance? By default I think Jenkins allows only 1 instance of a job to run at a time.
Do you know if the checkout of the job was successful or if an error occurred. The stack trace shows that it is trying to release the lock on the sandbox.
Do the personal builds use the same sandbox? If so, then it is not a good idea to run them in parallel (one will overwrite the sandbox with different contents in the middle of the build potentially.
Are the jobs running on the Jenkins master or on slaves when this occurs?