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Here is the use case:
1/ Enable security in "Configure Global Security"
2/ Select LDAP as Security Realm
3/ Enter LDAP settings. Enter"CN" as displayname.
4/ Save the config.
5/ Log as a new LDAP registered user. On the top right you see your First Name + Full Name (depending the CN field content on LDAP user record). --> Until that it's ok.
6/ Unlog from Jenkins.
7/ Go back in "Configure Global Security"
8/ In LDAP settings, change displayname by "mail"
9/ Save the config
10 / Log as previous LDAP registered user. On the top right you should see user's mail, but it's not the case, instead you get First Name + Full Name as "CN" was again the displayname.
11/ The workaround : Delete the user from Jenkins and relog as it again, this will recreate it and this time you will get user's mail displayed as expected on the top right.
Regards