Horanet created GUACAMOLE-1811:
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Summary: Problem saving in Download folder
Key: GUACAMOLE-1811
URL: https://issues.apache.org/jira/browse/GUACAMOLE-1811
Project: Guacamole
Issue Type: Bug
Components: guacamole, guacd, RDP
Affects Versions: 1.5.2, 1.4.0
Environment: Ubuntu Server 20.04
guacd version: docker-v1.5.2
guacamole version: docker-v1.5.2
Reporter: Horanet
Attachments: 2023-06-15_12h25_32.png, 2023-06-15_12h25_56.png
I use Guacamole for users to connect in RDP on a Windows Server 2019 on
restricted accounts. Users don’t have access to File Explorer. They use a
software that can export files (word, excel, pdf) to then read them via
suitable software.
In order to be able to retrieve these files, users attempted to export (save)
their file directly to the Guacamole \\tsclient\{_}share-folder{_}\Download
folder. At this moment, the file is well downloaded, but this one is almost
empty and unreadable, and the software also display an error. I have these logs
on my server:
{{{}Jun 15 12:25:21 guacamole-serveur guacd[1575269]: File open refused (-2):
"\Download\desktop.ini"{}}}{{{}Jun 15 12:25:24 guacamole-serveur
guacd[1575269]: File open refused (-2): "\Download\Sans nom 1.ods"{}}}{{{}Jun
15 12:25:24 guacamole-serveur guacd[1575269]: message repeated 5 times: [ File
open refused (-2): "\Download\Sans nom 1.ods"]{}}}{{{}Jun 15 12:25:24
guacamole-serveur guacd[1575269]: File open refused (-2):
"\Download\.~lock.Sans nom 1.ods#"{}}}{{{}Jun 15 12:25:24 guacamole-serveur
guacd[1575269]: File open refused (-2): "\Download\Sans nom 1.ods"{}}}{{{}Jun
15 12:25:24 guacamole-serveur guacd[1575269]: File open refused (-2):
"\Download\lu8560530wwp.tmp"{}}}{{{}Jun 15 12:25:25 guacamole-serveur
guacd[1575269]: File open refused (-2): "\Download\Sans nom 1.ods"{}}}{{{}Jun
15 12:25:25 guacamole-serveur guacd[1575269]: File open refused (-2):
"\Download\.~lock.Sans nom 1.ods#"{}}}{{{}Jun 15 12:25:25 guacamole-serveur
guacd[1575269]: File open refused (-2): "\Download\lu8560530wwp.tmp"{}}}
My theory is that the program first saves a temporary file which it bases on to
create the real file. Maybe there is a way to add a delay to the transfer to
give it time to save? But maybe the problem is somewhere else...
I have the same problem when I save a document with word processing software
(LibreOffice) and with a PDF reader (FoxitReader).
Thanks for your help
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