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https://issues.apache.org/jira/browse/GUACAMOLE-1725?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17644636#comment-17644636
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Mike Jumper commented on GUACAMOLE-1725:
----------------------------------------
Please don't use JIRA for general questions or issues you're looking to
troubleshoot. Instead, post your questions to the [email protected]
mailing list.
https://guacamole.apache.org/support/#mailing-lists
> Apache Guacamole Connection Issue to VM (ERROR_TUNNEL_303)
> ----------------------------------------------------------
>
> Key: GUACAMOLE-1725
> URL: https://issues.apache.org/jira/browse/GUACAMOLE-1725
> Project: Guacamole
> Issue Type: Bug
> Components: guacamole
> Affects Versions: 1.3.0
> Reporter: Saikiran Saikirankarnam
> Priority: Major
> Attachments: MicrosoftTeams-image (3).png
>
>
> We are using the Apache Guacamole 1.3.0 in AKS with with containers for
> ngnix, guacamole(client) and guacd(server).
> User has been using the Gucamole to connect to the VM for months but recently
> user is getting the error message in Gucamole as below:
> Error: "You do not have permission to access this connection. If you require
> access, please ask your system administrator to add you the list of allowed
> users, or check your system settings."
> This is an error "ERROR_TUNNEL_303".
> Note: There were no configurational changes made to the guacamole client or
> server while User's VM was being utilized.
> No changes to VM, no changes in guacamole client or server were done at any
> time.
> It will be greatly helpful to understand why we are getting this error or
> what could cause such an error.
> Could anyone respond to the above issue if they got any leads or has faced
> similar issue in their past. Open to your suggestions
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